What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage

N Veeramootoo, R Nunkoo, YK Dwivedi - Government information quarterly, 2018 - Elsevier
The purpose of this study is to validate an integrated model of e-filing continuance usage.
The model has its theoretical basis in the expectancy confirmation theory and the DeLone …

The Acceptance of the e‑Filing System by Malaysian Taxpayers: A Simplified Model

AC Azmi, NL Bee - Electronic Journal of e-Government, 2010 - academic-publishing.org
The e‑filing system is an important e‑government service in Malaysia. This paper
investigates the factors that lead to the acceptance of e‑filing among taxpayers by using …

[PDF][PDF] E-government policy: Ground issues in e-filing system

AR Ambali - European Journal of Social Sciences, 2009 - researchgate.net
Given that the emerging of a fast delivery service required a faster mechanism of transaction
between government and its people. However, it is equally associated with some ground …

[PDF][PDF] Factors influencing E-filing usage among Malaysian taxpayers: does tax knowledge matters?

AM Tallaha, ZA Shukor, NS Abu Hassan - Jurnal Pengurusan, 2014 - core.ac.uk
The present study investigates whether tax knowledge influences the level of intention of
individual taxpayers to use E-filing after four years of its implementation (2006 to 2009) in …

Determinants of user acceptance of the e-Government services: The case of online tax filing and payment system

SY Hung, CM Chang, TJ Yu - Government information quarterly, 2006 - Elsevier
This paper identifies the factors that determine the publics' acceptance of e-Government
services. The online tax filing and payment system (OTFPS) is a well-known e-Government …

User Acceptance of e-government Services: Examining an e-tax Filing and Payment System in Thailand

W Bhuasiri, H Zo, H Lee, AP Ciganek - Information Technology for …, 2016 - Taylor & Francis
E-government systems effectively deliver public services to citizens as well as improve
productivity and reduce costs for government departments. A pressing issue for many …

Perceived ease of use, perceived usefulness, perceived security and intention to use e-filing: The role of technology readiness

A Tahar, HA Riyadh, H Sofyani… - The Journal of Asian …, 2020 - koreascience.kr
This study aimed to analyze evidence of the effect of perceived ease-of-use, perceived
usefulness, and perceived security on the citizen's intention to use e-Filing with information …

Exploring the interrelationships between technological predictors and behavioral mediators in online tax filing: The moderating role of perceived risk

MS Akram, A Malik, MA Shareef, MAS Goraya - Government Information …, 2019 - Elsevier
This study investigates the interrelationships between technological predictors and
behavioral mediators in explaining users' continuance intention for online tax filing. Building …

The impact of trust, risk and optimism bias on E-file adoption

LC Schaupp, L Carter - Information Systems Frontiers, 2010 - Springer
One of congress' goals for 2007 was for 80% of all tax and informational returns to be filed
electronically. However, to date that lofty goal has fallen well short. This research proposes a …

[PDF][PDF] Adoption of tax e-filing: A conceptual paper

AAC Azmi, Y Kamarulzaman - African journal of business …, 2010 - academicjournals.org
E-government is becoming increasingly more important in today's world due to its
effectiveness and applicability in various areas. Tax e-filing is one of the e-government …