The impact of artificial intelligence on the marketing practices of professional services firms

C Bezuidenhout, T Heffernan, R Abbas… - Journal of Marketing …, 2023 - Taylor & Francis
Artificial intelligence (AI) is rapidly evolving, influencing service industries and Professional
Services Firms (PSFs) embracing AI to improve margins. In this paper, we reveal how AI …

Artificial intelligence: Disrupting what we know about services

DE Bock, JS Wolter, OC Ferrell - Journal of Services Marketing, 2020 - emerald.com
Purpose Artificial intelligence (AI) is currently having a dramatic impact on marketing. Future
manifestations of AI are expected to bring even greater change, possibly ushering in the …

Artificial Intelligence in strategic marketing: Value generation and mechanisms of action

H Singh - 2022 - ntnuopen.ntnu.no
Use of Artificial Intelligence (AI) has skyrocketed in multiple fields, and the need to deploy AI
has never been higher before. One such field to deploy AI in is marketing as it is expected to …

AI in sales: Laying the foundations for future research

CE McClure, RT Epler, L Schmitt… - Journal of Personal …, 2024 - Taylor & Francis
Artificial intelligence (AI) tools have seen widespread adoption in the sales function.
However, the pace of adoption means that sales researchers are often several steps behind …

From data to action: How marketers can leverage AI

C Campbell, S Sands, C Ferraro, HYJ Tsao… - Business horizons, 2020 - Elsevier
Artificial intelligence (AI) is at the forefront of a revolution in business and society. AI affords
companies a host of ways to better understand, predict, and engage customers. Within …

The Impact of Artificial Intelligence (AI) on Marketing Strategy

A Supriadi - Management Studies and Business Journal …, 2024 - journal.ppipbr.com
This research explores the impact of artificial intelligence (AI) on marketing strategy with a
focus on contextual understanding of consumers, increasing operational efficiency, better …

A framework of artificial intelligence (AI) applications in marketing

K Chung, S Quach, P Thaichon - Artificial Intelligence for …, 2022 - taylorfrancis.com
Artificial intelligence (AI) holds great promise for making marketing management intelligent
and efficient. Even though the topic of AI applications in marketing has attracted lots of …

[PDF][PDF] How to achieve AI maturity and why it matters

T Pringle, E Zoller - Ovum, June (2018), Available on Internet: https …, 2018 - amdocs.com
Artificial intelligence (AI) offers the potential to not only refine and improve communication
and media service provider (CSP) businesses, but fundamentally reshape their business …

The Impact of Artificial Intelligence (AI) on CRM and Role of Marketing Managers

T Iqbal, MN Khan - 2021 - diva-portal.org
Background-Emergence of artificial intelligence (AI) has transformed the dynamics of the
business world. AI tools are changing the way marketers used to do business and these …

Artificial Intelligence in marketing

J Cannella - 2018 - keep.lib.asu.edu
Artificial intelligence (AI) is a burgeoning technology, industry, and field of study. While
interest levels regarding its applications in marketing have not yet translated into …