Transparency and trust in cargo claims: microenterprises selling internationally on a peer-to-peer platform

F Caliskan, Y Idug, DM Gligor, H Uvet… - Journal of Business & …, 2024 - emerald.com
Purpose The purpose of this study is to determine the factors that impact the trust of
microenterprises in online selling platforms and cargo carriers and examine the …

To sell or not to sell: Exploring sellers' trust and risk of chargeback fraud in cross‐border electronic commerce

Y Guo, Y Bao, BJ Stuart… - Information Systems …, 2018 - Wiley Online Library
Over the past few decades, chargeback fraud from buyers has been identified as a major
risk faced by online sellers, particularly small‐and medium‐sized enterprises, in cross …

Trust Building of Buyers who perceive Quality Risk High in Online Used Car Transactions: A Dyadic Trust Relationship

S Lee - Journal of Distribution Science, 2009 - koreascience.kr
With the proliferation of electronic commerce, online transactions have become a norm. Its
enormous potential, however, can be truly realized if consumers feel comfortable facing …

Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review

M Soleimani - Information Systems and e-Business Management, 2022 - Springer
Electronic markets have grown substantially, and they are considered an effective form of
retail in recent years. Despite such growth, lack of physical transactions between different …

Digital trust mediated by the platform in the sharing economy from a consumer perspective

X Liu, C Yuan, M Hafeez, CMN Faisal - Proceedings of the Fourteenth …, 2020 - Springer
There are many pieces of research on antecedents and mechanisms of digital trust, which
are essential pillars of e-commerce. However, sharing economy is a new peer-to-peer …

Examining customers' trust in online vendors and their dropout decisions: an empirical study

PYK Chau, PJH Hu, BLP Lee, AKK Au - Electronic Commerce Research …, 2007 - Elsevier
Customer dropouts represent a critical challenge to online vendors and have severely
constrained the proliferation of electronic retailing, which greatly depends on the customer …

Seller reputation within the B2C e-marketplace and impacts on purchase intention

F Malak, JB Ferreira… - Latin American …, 2021 - Taylor & Francis
Online electronic marketplace platforms, a business model that connects buyers with sellers
through an intermediary, are steadily growing in Brazil. This research seeks to investigate …

On merchandise return policy, entrepreneurial internet retail, and customer reviews–Insights from an observational study

SJ García‐Dastugue, R Nilakantan… - Journal of Business …, 2024 - Wiley Online Library
The rapid growth of Internet retail platforms (eg, Shopify and Wix) and marketplaces (eg,
Amazon, eBay, and Etsy) has given rise to a new wave of entrepreneurship. These are …

The impact of payment methods and payment-related marketing communications on e-commerce retailer trust-an empirical consumer analysis of Indonesian e …

FA Lakeman, N Walter, T Cleff - International Journal of …, 2021 - inderscienceonline.com
The purpose of this paper is to investigate preferences of online payment methods of
consumers using e-commerce websites of start-up companies in Indonesia. A quantitative …

Identifying significant factors influencing consumer trust in an online travel site

C Chen - Information Technology & Tourism, 2006 - ingentaconnect.com
The critical role of trust as an enabler, especially in a relationship in which the consumer
does not have direct control over the actions of a seller and in which marketers seek long …