Change has become continuous, and innovation is a primary approach for hospitality, ie,
hotel companies, to become or remain economically viable and sustainable. An increasing …

Most hotel businesses are under a tremendous pressure to reduce prices, even in the upper-
scale segment. Although innovation has been recognized in the literature as a way to …

Studying innovation in the service industry has become an important research area in the
past years. However, there is still a lack of research related to innovation on the individual …

Purpose This study aims to empirically analyze the impact of technological innovation on the
quantity and quality of employment in the hospitality industry. Design/methodology/approach …

In this study, we investigate how hospitality companies can promote incremental and radical
innovation through human resource management practices (ie, selection and training). Data …

The purpose of this paper is to explore how sustainable human resource management
(HRM) practices impact the innovation-customer satisfaction relationship in Swedish hotels …

Innovation has emerged as an essential component of organizational success in the 21st
century. Nonetheless, empirical research around innovation in the hospitality industry …

Workplace innovation is an organisational capability, defined as a strategic renewal in
organising and organisational behaviour. This capability may consist of four resources …

From 2009 to 2013 the workplace innovation project “My Enterprise 2.0” was carried out in
the region of Utrecht in the Netherlands in order to strengthen the workplace innovation …

Workplace innovation enhances economic performance and quality of working life
simultaneously. Yet successive surveys show that its adoption rate is slow. In many …