Social media plays a significant role in public services, one of which is public transport,
while social media often promotes active participation and makes cities more adaptive by …

The research focuses on using social media (Twitter) as a medium for public transportation
services (Bus Rapid Transit-BRT) in Semarang and Jakarta. The research uses Nvivo 12 …

This study aims to analyze the social media functions of Jakarta public transportation during
the COVID-19 pandemic. We analyze four twitter accounts of Jakarta public transportation …

Jalan tol merupakan prasarana yang digunakan untuk mobilitas sehari-hari bagi
masyarakat Indonesia. Tujuan dibangunnya jalan tol, salah satunya adalah mengurai …

Social media Twitter as a means of providing information at this time, during the Covid-19
pandemic, the Government's announcement, in this case, the Twitter account from the …

Given the current technological developments, social media has become a necessity and a
new tool that can complement services. Social media can influence the understanding of …

For public purposes and political contact, political insiders, regional leaders, and state
officials are increasingly utilizing Twitter. To the full extent that it is a lobbying method for …

Twitter. com, an online social network with nearly 320 million active users and over 500
million tweets per day, has become one of the most popular micro-blogging platforms in the …

Government communication contributed to the success of public policy implementation.
Government social media is an instrument that can be utilized to measure public's sentiment …

Social media helps deliver information efficiently, Yogyakarta Government used social
media to provide information on Yogyakarta's tourism to society, mainly the local or foreign …