Twitter Social Network Interaction As Customer Engagement In Competition For E-Commerce E-Health Performance In Indonesia

AN Navisha, R Ambarwati, M Hariasih - Jurnal Manajerial, 2023 - journal.umg.ac.id
Background–The presence of e-commerce e-health is a societal solution to health needs in
the era pandemic. Social distancing rules cause considerable restrictions on community …

Improving Customer Education: Study Of Customer Engagement Of Tokopedia And Shopee On Twitter Using Social Network Analysis

RA Alamsyah, T Widarmanti - International Journal of …, 2023 - journal2.uad.ac.id
Customer education is one type of customer engagement. Through the active involvement of
customers in the value creation process, customer education can give a business a …

Marketing Strategy of Fast-Food Restaurants in Indonesia-Sosial Network Analysis on Twitter

FA Putri, R Ambarwati, KA Kusuma - Jurnal Manajerial, 2023 - journal.umg.ac.id
Background–Fast food restaurants are a culinary business where competition is quite tight,
especially in the Covid-19 era. To face competition between restaurants which is quite close …

[PDF][PDF] Revealing online media marketing communication strategies on instagram and whatsapp during COVID-19 pandemic (Case study at MSME in Malang, East …

N Nadzira, S Setiyawan, W Wiyarni - International Journal of Business …, 2020 - ijbmm.com
The COVID-19 pandemic has spread rapidly throughout the world, including Indonesia. This
pandemic has an impact on the economy sector in Indonesia, such as Micro Small and …

Social network and sentiment analysis for social customer relationship management in Indonesia banking sector

A Alamsyah, AA Indraswari - Advanced Science Letters, 2017 - ingentaconnect.com
The increasing number of social media users affects both individual and corporation user.
Banking sector, for example, use social media to support their Social Customer Relationship …

[PDF][PDF] The Influence of Social Media Marketing (Instagram) On The Patients Decision To Use Services Products of BKIA Rakyat Pratama Clinic During Covid-19 …

N Khaerunnisa - 2022 - repository.unhas.ac.id
This study aims to determine the effect of social media marketing, content creation, content
sharing, connecting, and community building on the purchasing decision tp buy product …

Social Network Analysis About Brand Awareness of Shopee Indonesia on Twitter

SYP Rumapea, C Pasandaran… - Jurnal Komunikasi …, 2022 - ejournal.unitomo.ac.id
Brand recognition and brand memory are two crucial elements in brand awareness. Shopee
Indonesia is one of the e-commerce in Indonesia, which is quite active on Twitter social …

[PDF][PDF] Utilization of digital marketing for MSME players as value creation for customers during the COVID-19 pandemic

F Redjeki, A Affandi - International Journal of Science and Society, 2021 - researchgate.net
The Covid-19 pandemic since the beginning of 2020 has changed all aspects of people's
lives. The community must start a new life adaptation where the implementation of health …

Enhancing Social Media Usage on Business Performance: MSEMs During The COVID-19 Pandemic in Indonesia

SE Putri - International Journal of Islamic and Social …, 2021 - garuda.kemdikbud.go.id
The purpose of this study is to examine the impact of the increase in social media users on
business performance in micro, small, and medium-sized enterprises (MSMEs). This …

Engage your customers during the pandemic: The impact of social media-instagram usage to micro-small medium enterprises (MSMEs) in Indonesia

CR Parahiyanti, A Prasasti - International Journal of Multicultural and …, 2021 - ijmmu.com
The Covid-19 pandemic has hit many enterprises in Indonesia, especially on the micro-
small medium scale. Various kinds of Indonesian government policies in reducing the …