Influence of social media technologies on organizational performance through knowledge and
innovation | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Contemporary organizations need to communicate with their customers in order to know
them better, so that they can learn how to better satisfy their needs, provide better customer …

Social media is a multifaceted phenomenon that significantly affects business competence
mainly because of spearheading the evolutionary process. The primary purpose of the …

Growing importance of technology and digitalization, leaded by globalization, has changed
the nature of competition. Innovation becomes evident in that competitive environment, and …

Purpose–The purpose of this paper is to investigate the significance of Web 2.0 and social
media for organizational development and adaptation to an ever‐changing business …

This study aims to explain the role of relational capability and informational capability in
mediating the effect of social media adoption on business performance. The population of …

The effective use of technologies supporting decision making is essential to companies'
survival. Recent studies analyzed social media technologies (SMT) in the context of small …

Social media gained rapid prominence within few years of its existence. It is generally the
medium to socialize and many are awed by the transformation of communications processes …

Organizational success largely depends on employees who are considered as one of the
most important assets of any organization because they are capable of creating value and …

Purpose–The purpose of this paper is to study the effect of online social networks on firm
performance and how this technology can help to create value. The authors approach the …