Feature extraction from customer reviews using enhanced rules

R Santhiran, KD Varathan, YK Chiam - PeerJ Computer Science, 2024 - peerj.com
Opinion mining is gaining significant research interest, as it directly and indirectly provides a
better avenue for understanding customers, their sentiments toward a service or product …

Extracting product features and opinion words using pattern knowledge in customer reviews

SS Htay, KT Lynn - The Scientific World Journal, 2013 - Wiley Online Library
Due to the development of e‐commerce and web technology, most of online Merchant sites
are able to write comments about purchasing products for customer. Customer reviews …

Extracting implicit features in online customer reviews for opinion mining

Y Zhang, W Zhu - Proceedings of the 22nd international conference on …, 2013 - dl.acm.org
As the number of customer reviews grows very rapidly, it is essential to summarize useful
opinions for buyers, sellers and producers. One key step of opinion mining is feature …

[PDF][PDF] Biologically Inspired Opinion Mining: Features Extraction based on Linguistic Patterns for Customer

SS Htay - Citeseer
Today, most of online Merchants sites are available to write comments for their customers
about particular products/services that they have purchased. Customer reviews express …

Ferom: Feature extraction and refinement for opinion mining

H Jeong, D Shin, J Choi - Etri Journal, 2011 - Wiley Online Library
Opinion mining involves the analysis of customer opinions using product reviews and
provides meaningful information including the polarity of the opinions. In opinion mining …

Implicit feature identification for opinion mining

F Lazhar - International Journal of Business Information …, 2019 - inderscienceonline.com
In opinion mining area, mining consumer reviews can give a finer-grained understanding of
consumer needs, which can efficiently help companies and merchants to improve the quality …

[PDF][PDF] Identifying product features from customer reviews using hybrid dependency patterns

K Khan, B Baharudin, A Khan - The International Arab Journal of …, 2014 - Citeseer
In this paper we have addressed the problem of automatic identification of product features
from customer reviews. Costumers, retailors, and manufacturers are popularly using …

[PDF][PDF] Mining, Identifying and Summarizing Features from Web Opinion Sources in Customer Reviews

NR Sharma, VD Chitre - International Journal of Innovations …, 2014 - researchgate.net
ABSTRACT Today World Wide Web is an brilliant source for gathering consumer, customer
opinions there is an tremendous growth in user generated contents in the form of customer …

Mining opinion word from customer review

J Tengjiao, Z Minjuan, L Shumei, L Siwen - International Journal of …, 2016 - earticle.net
Online customer review is considered as a significant informative resource which is useful
for both potential customer and product manufacturers. As a result, it is one of the most …

Implicit feature identification via hybrid association rule mining

W Wang, H Xu, W Wan - Expert Systems with Applications, 2013 - Elsevier
In sentiment analysis, a finer-grained opinion mining method not only focuses on the view of
the product itself, but also focuses on product features, which can be a component or …