Purpose Social media has made a revolutionary change in the relationship between the
customers and business or service providers by enabling customers to publish and share …

There has been a growing use of social media by patients to share their healthcare
experiences and produce information that can be helpful to other patients seeking …

The advent and diffusion of modern technologies have triggered the widespread adoption of
social media by hospitals and medical clinics. Despite the increasing use of social media, its …

The article discusses various aspects of social media policies in the healthcare industry as
of October 2013. It highlights the impact of growing adoption of social media on healthcare …

The purpose of this review paper is to explore the impacts of social media on healthcare
organizations, clinicians, and patients. This study found that healthcare organizations …

To identify existing streams of research and develop an agenda for future research, we
reviewed and synthesized the existing literature relevant to social media in health care. In …

This study aimed to evaluate the extent to which health practitioners in Cross River state,
Nigeria, use social media for patient care and to assess the barriers militating against its …

Purpose The purpose of this paper is to outline and discuss the opportunities and
challenges of using social media in medical and health care. Design/methodology/approach …

Social media has become a mainstay of communication between business-to-business and
business-to-consumer endeavors. However, lacking is a fair and balanced discussion of the …

Objective The objective of this study was to evaluate the use of social media among
healthcare workers in an attempt to identify how it affects the quality of patient care. Results …