Social media has been established in many larger emergencies and crises. This process
has not started just a few years ago, but already 15 years ago in 2001 after the terrorist …

Since the terrorist attacks of 9/11, the use of social media in emergency and crisis events
has greatly increased and many studies have concentrated on the use of ICT and social …

Emerging social media and so-called Web 2.0 technologies will continue to have a great
impact on the practice and application of the emergency management function in every …

Emergency situations arising out of natural disasters like tsunami, earthquakes, floods,
hurricanes or man-made ones like terror strikes, riots, accidents, etc. cause tremendous …

Social media applications have proven to be a dependable communication channel even
when traditional methods fail. Their application to emergency management offers new …

Over the past five years, social media have impacted emergency management and disaster
response in numerous ways. The emergency management professional must begin to …

Social media has become an integrated part of human communication, both as a means to
establish and maintain social relationships, and as a means of sharing and co‐creating …

A comprehensive review of online, official, and scientific literature was carried out in 2012–
13 to develop a framework of disaster social media. This framework can be used to facilitate …

Social media have been established in many natural disasters or human‐induced crises
and emergencies. Nowadays, authorities, such as emergency services, and citizens engage …

We live in a time when anyone can change from a passive bystander to an active
communicator during a crisis. This makes user-generated content a potentially valuable …