Quality of experience (QoE) models quantify the relationship between user experience and
network quality of service. With the exception of a few studies, most research on QoE has …

The tremendous growth in video services, specially in the context of mobile usage, creates
new challenges for network service providers: How to enhance the user's Quality of …

In mobile computing systems, users can access network services anywhere and anytime
using mobile devices such as tablets and smart phones. These devices connect to the …

Customer experience is becoming of utmost importance for operators in home network
management. Hence, a notion of the customers' QoE is vital, but has mostly been neglected …

The impact of the network performance on the quality of experience (QoE) for various
services is not well-understood. Assessing the impact of different network and channel …

Progressively, smartphones have become the pocket Swiss army knife for everyone. They
support their users needs to accomplish tasks in numerous contexts. However, the …

For internet applications, measuring, modeling and predicting the quality experienced by
end users as a function of network conditions is challenging. A common approach for …

ACQUA, Application for prediCting QUality of Experience at Internet Access, is an Android
application to measure mobile network access performance and to estimate how this …

Nowadays, mobile service providers perceive the user experience as a reliable indicator of
the quality associated to a service. Given a set of Quality of Service (QoS) factors, the aim is …

There is an increasing demand to support high-quality data communications for delay-
critical services such as Augmented/Virtual Reality (ARNR), cloud gaming, drone control or …