With tremendous growth and potential of online consumer reviews, online reviews of
hospitality and tourism are now playing a significant role in consumer attitude and buying …

Purpose The purposes of this study are to synthesize the current research findings reported
in major hospitality and tourism journals and to discuss the knowledge gaps where …

In view of the increasing popularity of online reviews and their significant impact on
individual buying behavior as well as on the supply side, this study reviewed and analyzed …

Over the past two decades, the prevalence of online reviews on digital platforms has
transformed customers' decision-making process. In the hospitality and tourism industry …

Purpose–This study aims to investigate the impacts of online review and source features
upon travelers' online hotel booking intentions. Design/methodology/approach–This study …

Online consumer reviews have been studied for various research problems in hospitality
and tourism. However, existing studies using review data tend to rely on a single data …

The present study examines a comprehensive model of travelers' use of online travel
reviews as a form of user-generated content (UGC) through an expanded unified theory of …

Purpose The dynamic yet volatile nature of tourism and travel industry in a competitive
environment calls for enhanced marketing intelligence and analytics, especially for those …

Online reviews are very important for the decision making of tourists, and such importance
continues to grow as these reviews affect not only the tourism industry but also the operators …

Purpose The length of stay (LoS) is of major importance from the perspective of the
management of tourist destinations. As tourists heavily rely on the online reviews of other …