The crucial role of customers' positive experience and their subsequent word-of-mouth have
been highlighted by both scholars and practitioners for all industry sectors. In response to an …

Digital technology and social media have brought numerous benefits to human society.
TripAdvisor, which runs on user-generated content, provides a platform for travelers to …

Sustainable tourism is an emerging trend around the world. Eco-friendly (green) hotels are
environmentally friendly properties that are becoming more popular among green travellers …

Social media and digital technology have had significant contributions and impacts on the
hospitality and accommodation businesses. Online traveller reviews have been rich sources …

In recent times, selection of a suitable hotel location and reservation of accommodation have
become a critical issue for the travelers. The online hotel search has been increased at a …

Recently, more personalized travel methods have emerged in the tourism industry, such as
individual travel and self-guided travel. The service models of traditional tourism limit the …

Finding a suitable hotel based on user's need and affordability is a complex decision-
making process. Nowadays, the availability of an ample amount of online reviews made by …

Tourism has been one of the biggest competitive industries in the world. Nowadays, medical
and wellness tourism are quickly developing as a part of tourism for health and wellness …

The recent research in the recommender systems domain has attracted many researchers
due to its increasing demands in the real world. To bridge the real-world issues of the users …

In order to improve the tourist experience, recommender systems are used to offer
personalized information for online users. The hotel industry is a leading stakeholder in the …