Being old doesn't mean acting old: How older users interact with spoken dialog systems

M Wolters, K Georgila, JD Moore… - ACM Transactions on …, 2009 - dl.acm.org
Most studies on adapting voice interfaces to older users work top-down by comparing the
interaction behavior of older and younger users. In contrast, we present a bottom-up …

8. Spoken Dialogue Interfaces for Older People

R Vipperla, M Wolters, S Renals - Advances in home care …, 2012 - ebooks.iospress.nl
Although speech is a highly natural mode of communication, building robust and usable
speech-based interfaces is still a challenge, even if the target user group is restricted to …

Simulating the behaviour of older versus younger users when interacting with spoken dialogue systems

K Georgila, M Wolters, J Moore - … of ACL-08: HLT, Short Papers, 2008 - research.ed.ac.uk
In this paper we build user simulations of older and younger adults using a corpus of
interactions with a Wizard-of-Oz appointment scheduling system. We measure the quality of …

Aging and engaging: A social conversational skills training program for older adults

MR Ali, K Van Orden, K Parkhurst, S Liu… - Proceedings of the 23rd …, 2018 - dl.acm.org
We developed'Aging and Engaging, a web-based intelligent interface, to improve
communication skills among older adults. The interface allows users to practice …

Making it easier for older people to talk to smart homes: The effect of early help prompts

KM Wolters, KP Engelbrecht, F Gödde, S Möller… - Universal Access in the …, 2010 - Springer
It is well known that help prompts shape how users talk to spoken dialogue systems. This
study investigated the effect of help prompt placement on older users' interaction with a …

Some usability issues and research priorities in spoken dialog applications

N Ward, AG Rivera, K Ward, DG Novick - 2005 - scholarworks.utep.edu
As a priority-setting exercise, we examined interactions between users and a simple spoken
dialog system in comparison to interactions with a human operator. Based on analysis of the …

Reducing working memory load in spoken dialogue systems

M Wolters, K Georgila, JD Moore… - Interacting with …, 2009 - academic.oup.com
We evaluated two strategies for alleviating working memory load for users of voice
interfaces: presenting fewer options per turn and providing confirmations. Forty-eight users …

The MATCH corpus: a corpus of older and younger users' interactions with spoken dialogue systems

K Georgila, M Wolters, JD Moore, RH Logie - Language Resources and …, 2010 - Springer
We present the MATCH corpus, a unique data set of 447 dialogues in which 26 older and 24
younger adults interact with nine different spoken dialogue systems. The systems varied in …

Designing smart home interfaces for the elderly

Z Callejas, R López-Cózar - ACM SIGACCESS Accessibility and …, 2009 - dl.acm.org
Designing smart home interfaces for the elderly Page 1 PAGE 10 SIGACCESS
NEWSLETTER, ISSUE 95, SEP 2009 Designing Smart Home Interfaces for the Elderly …

Learning dialogue strategies from older and younger simulated users

G Kallirroi, MK Wolters, JD Moore - 2010 - era.ed.ac.uk
Older adults are a challenging user group because their behaviour can be highly variable.
To the best of our knowledge, this is the first study where dialogue strategies are learned …