Comprehension of business process models: Insight into cognitive strategies via eye tracking

M Tallon, M Winter, R Pryss, K Rakoczy… - Expert Systems with …, 2019 - Elsevier
Process Models (PM) are visual documentations of the business processes within or across
enterprises. Activities (tasks) are arranged together into a model (ie, similar to flowcharts) …

Defining gaze patterns for process model literacy–Exploring visual routines in process models with diverse mappings

M Winter, H Neumann, R Pryss, T Probst… - Expert Systems with …, 2023 - Elsevier
Process models represent important information artifacts for organizations for
documentation, communication and collaboration. Proper understanding of such models is …

[HTML][HTML] Comprehension of procedural visual business process models: a literature review

K Figl - Business & Information Systems Engineering, 2017 - Springer
Visual process models are meant to facilitate comprehension of business processes.
However, in practice, process models can be difficult to understand. The main goal of this …

How visual cognition influences process model comprehension

R Petrusel, J Mendling, HA Reijers - Decision Support Systems, 2017 - Elsevier
Process analysts and other professionals extensively use process models to analyze
business processes and identify performance improvement opportunities. Therefore, it is …

Task-specific visual cues for improving process model understanding

R Petrusel, J Mendling, HA Reijers - Information and Software Technology, 2016 - Elsevier
Context Business process models support various stakeholders in managing business
processes and designing process-aware information systems. In order to make effective use …

Utilizing the capabilities offered by eye-tracking to foster novices' comprehension of business process models

M Zimoch, R Pryss, G Layher, H Neumann… - … Computing–ICCC 2018 …, 2018 - Springer
Business process models constitute fundamental artifacts for enterprise architectures as well
as for the engineering of processes and information systems. However, less experienced …

The repercussions of business process modeling notations on mental load and mental effort

M Zimoch, R Pryss, T Probst, W Schlee… - … Workshops: BPM 2018 …, 2019 - Springer
Over the last decade, plenty business process modeling notations emerged for the
documentation of business processes in enterprises. During the learning of a modeling …

Cognitive complexity in business process modeling

K Figl, R Laue - … : 23rd International Conference, CAiSE 2011, London …, 2011 - Springer
Although (business) process models are frequently used to promote human understanding
of processes, practice shows that understanding complex models soon reach cognitive …

The impact of secondary notation on process model understanding

M Schrepfer, J Wolf, J Mendling, HA Reijers - The Practice of Enterprise …, 2009 - Springer
Abstract Models of business processes are usually created and presented using some
visual notation. In this way, one can express important activities, milestones, and actors of a …

Cognitive insights into business process model comprehension: Preliminary results for experienced and inexperienced individuals

M Zimoch, R Pryss, T Probst, W Schlee… - … , Business-Process and …, 2017 - Springer
Process modeling constitutes a fundamental task in the context of process-aware
information systems. Besides process model creation, the reading and understanding of …