The world is confronted with the rise of voice assistants, increasingly used for shopping activities. This paper examines managers' perceptions of the evolution of voice assistants …
Artificial intelligence (AI) technologies have left the server room to enter the lives of billions of consumers. AI enables objects to perform activities that resemble cognitive functions …
Digital assistant is a recent advancement benefited through data-driven innovation. Though digital assistants have become an integral member of user conversations, but there is no …
Artificially Intelligent (AI) voice assistants (VAs) are continuing to grow in popularity amongst consumers. While in their infancy, several brands are now utilising VAs such as the Amazon …
Artificial intelligence is disrupting the retail industry. Digital voice assistants as one of the most popular AI technologies are poised to revolutionize consumers' shopping journeys yet …
W Guo, Q Luo - Journal of Retailing and Consumer Services, 2023 - Elsevier
Consumers increasingly use intelligent personal assistants for shopping, given their advantages of being hands-free and voice-controlled, enabling individuals to multi-task …
Consumers are widely adopting Artificially Intelligent Voice Assistants (AIVAs). AIVAs now handle many different everyday tasks and are also increasingly assisting consumers with …
A Poushneh - Journal of Retailing and Consumer Services, 2021 - Elsevier
A voice assistant (VA), a type of voice-enabled artificial intelligence, is no longer just a character in science fiction movies. Currently, voice is embedded in a variety of products …
S Lee, J Oh, WK Moon - International Journal of Human–Computer …, 2023 - Taylor & Francis
Although voice commerce using voice assistants (VA) in shopping is burgeoning, little is known about the effect of the manner of interaction with VAs in shopping. To fill this gap, this …