This report is part of a University of Oxford John Fell funded collaborative project: Informality
and the Media in Consumer Protection in Emerging Economies. This pilot project seeks to …

Sensitivity for the protection of consumers increase more and more every day and the
subject becomes an agenda in the public opinion. Studies carried out under different names …

A review of European soft law and hard law throws-up a number of types of European
consumer; however there is no doubt that one type dominates: the well-informed, confident …

Purpose Within a larger mandate of reviewing the key global trends concerning consumer
protection in the electronic commerce (e-commerce) literature, this study aims to study the …

Consumer protection for e-commerce transactions is a crucial thing that needs to be
considered, starting from regulations, institutions, to implementation. It cannot be denied that …

One does not find any mention of the role of the media in the field of consumer protection in
this work. It may be submitted that in modern times the media has an increasingly important …

Turkey harmonises its national consumer law with EU legislation since its aim is to become
a member of the European Union (“EU”). The Turkish Parliament has recently enacted the …

This work aims at recognising a leading role for online mediation as a method of consumer
redress. Currently, mediation is set up as the previous phase of a binding and institutional …

Complaining and getting effective redress can reduce or even offset consumer detriment
and thus help reinforce consumers' confidence in the market (European Commission …

With the advent of digitization, consumer privacy and personal data protection in new media
have arisen as new consumer rights issues. As message effectiveness has emerged as an …