In this article, we determine whether there is a link between information technology (IT) use
in ensuring food service quality and revisit intention. We examined how the use of IT …

Due to the pandemic conditions of COVID-19, there is a restriction to dine out at restaurants.
All restaurants need to reformat their business models, some restaurants are temporarily …

The intensely competitive environment existing in the restaurant sector makes it vital for firms
to achieve customer satisfaction in order to survive in the long term. Obtaining customer …

Purpose: This study examined how many determinant factors (service dimensions, food
quality, and price perception) affect revisit intention. This practical concept is service quality …

This study is to identify the positive association of food quality, restaurant service quality,
physical environment quality, and customer satisfaction with revisit intention of customers at …

The fast food restaurant business is one of the fastest-growing industries in the world.
International and local restaurant chains are trying to satisfy the demands of customers for a …

This study investigates the impact of signaling on customers' evaluations of service qualities,
customer satisfaction and revisit intentions in times of service failures. Open kitchen design …

The perception of halal is a serious concern for all Muslims worldwide. The majority of the
population in Bangladesh are Muslims. Restaurants providing halal food are important as …

Purpose The purpose of this paper is to identify the importance and performance of
customers' full-service restaurant selection factors in the USA using the importance …

The purpose of this research is to identify the factors influencing customers' satisfaction and
revisit intentions for full-service restaurants in Jakarta. The recent economic crisis is known …