The service quality valuation of crowdsourcing logistics platforms can be considered as a
typical multi-index evaluation issue. Fermatean fuzzy numbers can fully express uncertain …

In view of the compatibility between psychology and linguistic terms, this study generalizes
the standard Choquet integral, whose measurable evidence and fuzzy measures are real …

We introduce an innovative Information Granulation Entropy method to evaluate third-party
logistics providers. Conventional fuzzy evaluation methods are valuable but biased at times …

As micro-entities of the economy, enterprises in the post-epidemic era can reduce non-core
operating costs and enhance their core competitiveness by selecting the appropriate human …

The evaluation and selection of cold chain logistics distribution center (CCLDC) possesses
important strategic significance for enterprises to optimize logistics network. This paper firstly …

Online comment has become a popular and efficient way for sellers to acquire feedback
from customers and improve their service quality. However, some key issues need to be …

This study proposes an evaluation approach on assessing service quality perceptions
based on the fuzzy measure and extension of decision-making trial and evaluation …

The growth of healthcare waste (HCW) was driven by the spread of COVID-19. Effective
HCW eradication has become a pressing global issue that requires immediate attention …

Hesitant fuzzy set (HFS) is used to deal with the situations in which the decision makers
hesitate among several values to assess an indicator, alternative, variable, etc. Recently, the …

In today's world, with increased competition, the service quality of Chinese commercial
banks is recognized as a major factor that is responsible for enhancing competitiveness …