Debating Genres and IS Research: The Case of Action Principles for Service Automation

L Willcocks, MC Lacity, D Gozman - Advancing Information Systems …, 2023 - Springer
Abstract Information systems (IS) is a peculiar hybrid wanting often to define itself as a
discipline, though it has assembled itself as something that could more persuasively be …

Action research and design in information systems: two faces of a single coin

AD Figueiredo, PR Cunha - INFORMATION SYSTEMS ACTION …, 2006 - papers.ssrn.com
As the production of knowledge moves from a linear innovation model in an explanations-
oriented world to a networked innovation model in a solutions-oriented world, the practice of …

Action research and design in information systems: two faces of a single coin

AD de Figueiredo, PR da Cunha - … Action Research: An applied view of …, 2007 - Springer
As the production of knowledge moves from a linear innovation model in an explanations-
oriented world to a networked innovation model in a solutions-oriented world, the practice of …

The organizing vision of application service provision: a process-oriented analysis

WL Currie - Information and Organization, 2004 - Elsevier
The processes by which information systems (IS) innovations become institutionalized are
the subjects of much debate within the field of organization theory. Yet few empirical studies …

From 'theory light'to theorizing: a reaction to Avison and Malaurent

DR Compeau, F Olivera - Journal of Information Technology, 2014 - journals.sagepub.com
The field of information systems (IS), like all academic disciplines, must periodically pause
and reflect on its policies, practices, and underlying assumptions. Over the years, various …

[图书][B] Advancing Information Systems Theories, Volume II: Products and Digitalisation

LP Willcocks, NR Hassan, S Rivard - 2023 - Springer
Information systems research (IS) is an exciting multidisciplinary area that links the rapidly
changing technology of information (or communications and information technology, ICT) to …

[PDF][PDF] Doing Information Systems: Informatizing and Systematizing from a Practice Lens

NR Hassan - 2016 - core.ac.uk
This study applies the theory of practice to view the information systems (IS) field in terms of
its essential activity—what it does as an intellectual enterprise. Drawing from Foucault …

Actionable process theories: A unique selling proposition for a science of services

NV Flor - … Science, Management and Engineering Education for …, 2008 - Springer
A key objective for a science of services should be to produce actionable process theories.
Doing so will distinguish a science of services from competing fields like management …

Champions of information system innovations: Thematic analysis and future research agenda

J Renken, R Heeks - 2014 - aisel.aisnet.org
This paper presents an analytic review of literature on the role of key individuals linked to the
success of IS initiatives; namely, project champions. We follow a systematic literature review …

[PDF][PDF] Automation, AI, and Analytics: Reinventing ITSM

V O'Connell, D Drogseth - Research Summary Report. Enterprise …, 2019 - symphonyai.com
EMA research consistently tracks IT service management (ITSM) as a hub of digital
transformation and change. What's new are the ways artificial intelligence (AI), automation …