A nation's economy often reposes on the expansion of its manufacturing, agricultural, and
service industries. Quality of service is crucial to maintaining a country's economic prosperity …

In the present scenario focus of the firms have shifted from empire building, large scale
economies, multi skilling and indigenization to downsizing, lean management, core …

The objective of this research is to consider the transportation reliability and its impact on
supply chain performance in maritime industry UAE. A systematic review of literature has …

Economic development of a country generally depends upon the growth amongst its
agriculture, manufacture and service sectors. Part of service sector increasing day by day …

For the purpose to develop the economy and its workers to be productive, efficient supply
chains are essential. The research findings demonstrate that better supply chain logistics …

Purpose–This paper aims to conceptualize the role of service quality in the manufacturing
supply chain, present a scale to measure the same, and a model that proposes that internal …

Supply chain management is the process of integrating critical business procedures
throughout the supply chain to generate value for stakeholders and customers. Total Quality …

The implementations of service quality and competency have been seen by many as
significant benefit and success enhancers, supply chain efficiency and service competency …

To create value in logistics services to fill the expectation of customers gets more significant
than ever to sustain competitiveness in the market. In this paper, considering there is a small …

The relevance of conducting research in this field is obvious, and there is considerable
opportunity for adapting service strategy and service quality concepts to the operational …