Unveiling digital manipulation and persuasion in e-commerce: a systematic literature review of dark patterns and digital nudging

V Singh, NK Vishvakarma, V Kumar - Journal of Internet …, 2024 - Taylor & Francis
Dark patterns and digital nudging are persuasive techniques that influence customer
decision-making in the digital world. This study analyzed 80 articles published in reputed …

Digital nudges and dark patterns: The angels and the archfiends of digital communication

Ş Özdemir - Digital Scholarship in the Humanities, 2020 - academic.oup.com
Nudging is simply guiding people behaviors by the use of user-interface and design
elements in digital environments. Today, many decisions are made in online environments …

Tracing the origins of manipulation: modeling the enablers behind dark patterns usage in e-commerce through TISM and MICMAC analysis

V Singh, NK Vishvakarma, V Kumar - Global Knowledge, Memory and …, 2024 - emerald.com
Purpose E-commerce companies often manipulate customer decisions through dark
patterns to meet their interests. Therefore, this study aims to identify, model and rank the …

Dark Patterns and their use in E-commerce

E Nevala - 2020 - jyx.jyu.fi
Growing competition in the field of e-commerce has led retailers to adopt different strategies
to engage users and guide them through the digital buying process. Some retailers use …

Unmasking user vulnerability: investigating the barriers to overcoming dark patterns in e-commerce using TISM and MICMAC analysis

V Singh, NK Vishvakarma, V Kumar - Journal of Information …, 2024 - emerald.com
Purpose E-commerce companies use dark patterns to manipulate customer decisions to
survive in the crowded online market and make profit. Although some online customers are …

[PDF][PDF] Application of digital nudging in customer journeys–A systematic literature review

A Schär, K Stanoevska-Slabeva - 2019 - researchgate.net
More and more decisions are made on screens. Digital nudging attempts to guide users'
decisions on these screens. One relevant application area of digital nudging are customer …

Digital dark nudge: an exploration of when digital nudges unethically depart

FJ Costello, J Yun, KC Lee - 2022 - scholarspace.manoa.hawaii.edu
Digital nudging in information systems has become widely prevalent to guide consumers
during online decision-making. However, while nudging is about improving the decisions …

The effect of dark patterns and user knowledge on user experience and decision-making

T Naheyan, K Oyibo - International Conference on Persuasive Technology, 2024 - Springer
Dark patterns, aka deceptive designs, have become prevalent in the online environment. In
this paper, we examined how dark patterns and knowledge of them impact user experience …

Dark patterns in online shopping: do they work and can nudges help mitigate impulse buying?

R Sin, T Harris, S Nilsson, T Beck - Behavioural Public Policy, 2022 - cambridge.org
Dark patterns–design interfaces or features that subtly manipulate people in making
suboptimal decisions–are ubiquitous especially in e-commerce websites. Yet, there is little …

[PDF][PDF] Unpacking Dark Patterns: Understanding Dark Patterns and Their Implications for Consumer Protection in the Digital Economy

B Chugh, P Jain - RGNUL Student Research Review Journal, 2021 - dvararesearch.com
This paper examines the increasing use of dark patterns in digital interfaces and the
concerns they raise for consumer protection. Dark patterns are user-interfaces that confuse …