AI technology has enabled new roles for machines and enhanced the processing of
information by fuelling autonomous characteristics. Not surprisingly then, the potential of AI …

The papers in this special section focus on the interaction with artificial intelligence (AI)
systems using human-centered applications. AI methods are being applied to numerous …

Artificial intelligence (AI) applications are expected to revolutionise the traditional marketing
space, tremendously changing business, and social life. Chatbots as one of these …

From its inception, artificial intelligence (AI) has had a rather ambivalent relationship to
humans—swinging between their augmentation and their replacement. Now, as AI …

Human–artificial intelligence (AI) teaming is a service system in which AI agents work
interdependently toward a common goal alongside human agents. Although many …

Researchers, developers, business leaders, policy makers and others are expanding the
technology-centered scope of Artificial Intelligence (AI) to include Human-Centered AI …

We are in the mid of an ongoing revolution in Computer Science and by extension our
everyday lives that are now intrinsically interwoven with digital technology. Brought on by …

Engagement, the key construct that describes the synergy between human (users) and
technology (computing systems), is gaining increasing attention in academia and industry …

Artificial intelligence (AI) is changing many industries as intelligent systems assist humans
with algorithmic decision making, machine learning, computer vision, natural language …

The factors hypothesised in the conceptual model on chatbot agency are tested in an
empirical study hereby. We have invited consumers who had used a chatbot at least once in …