Natural language processing for analyzing online customer reviews: a survey, taxonomy, and open research challenges
In recent years, e-commerce platforms have become popular and transformed the way
people buy and sell goods. People are rapidly adopting Internet shopping due to the …
people buy and sell goods. People are rapidly adopting Internet shopping due to the …
Understanding online consumer review opinions with sentiment analysis using machine learning
With the advent of Web 2.0 technologies, the Web has evolved to become a popular channel
of communication and interaction between Web users and online consumers. Social media …
of communication and interaction between Web users and online consumers. Social media …
Towards improving e-commerce customer review analysis for sentiment detection
According to a report published by Business Wire, the market value of e-commerce reached
US 13trillionandisexpectedtoreachUS 55.6 trillion by 2027. In this rapidly growing market …
US 13trillionandisexpectedtoreachUS 55.6 trillion by 2027. In this rapidly growing market …
A systematic literature review on machine learning applications for consumer sentiment analysis using online reviews
Consumer sentiment analysis is a recent fad for social media-related applications such as
healthcare, crime, finance, travel, and in academia. Disentangling consumer perception to …
healthcare, crime, finance, travel, and in academia. Disentangling consumer perception to …
Developing an Intelligent System with Deep Learning Algorithms for Sentiment Analysis of E‐Commerce Product Reviews
ME Alzahrani, THH Aldhyani… - Computational …, 2022 - Wiley Online Library
Most consumers rely on online reviews when deciding to purchase e‐commerce services or
products. Unfortunately, the main problem of these reviews, which is not completely tackled …
products. Unfortunately, the main problem of these reviews, which is not completely tackled …
Sentiment analysis on online product reviews
Today, people are exchanging their thoughts through online Web forums, blogs, and
different social media platforms. Sometimes, they are giving reviews and opinions on …
different social media platforms. Sometimes, they are giving reviews and opinions on …
Comparing consumer-produced product reviews across multiple websites with sentiment classification
Online consumer reviews have been extensively studied. However, existing literature
analyzing online consumer review data mostly relies on a single data source, resulting in …
analyzing online consumer review data mostly relies on a single data source, resulting in …
Amazon product reviews: Sentiment analysis using supervised learning algorithms
M Hawlader, A Ghosh, ZK Raad… - 2021 International …, 2021 - ieeexplore.ieee.org
E-commerce is gaining attraction in today's digital environment by making products closer to
customers without forcing them to leave their homes. A customer has to go through …
customers without forcing them to leave their homes. A customer has to go through …
Transforming sentiment analysis for e-commerce product reviews: Hybrid deep learning model with an innovative term weighting and feature selection
Improving user satisfaction by analyzing many user reviews found on e-commerce platforms
is becoming increasingly significant in this modern world. However, accurately predicting …
is becoming increasingly significant in this modern world. However, accurately predicting …
Classifying web review opinions for consumer product analysis
CC Yang, YC Wong, CP Wei - … of the 11th International Conference on …, 2009 - dl.acm.org
Web 2.0 technologies have facilitated the interaction between web users. The business-to-
consumer electronic commerce is no longer restricted between consumers and online retail …
consumer electronic commerce is no longer restricted between consumers and online retail …