The majority of social network (SN) users are using calling service in SN to build
communication across the countries, so the live communication between users requires too …

This paper presents a preliminary study of quality of experience (QoE) of VoIP that are
provided as social network services using Perceptual Evaluation of Speech Quality (PESQ) …

The numbers of social network users are booming as a result of increased Internet access
and smartphone accessibility. Facebook in particular is considered one of the most …

In terms of network economics, as well as other information services, a social network
service (SNS) has two chances—either it gains acceptance (“success breeds success”) and …

This paper presents the performance evaluation of 3G mobile networks for one kind of
multimedia application called Voice over IP (VoIP) within Bangkok, the capital city of …

The rapid growth of Social Commerce (s-commerce) fuels the need for delivering better
quality of services. The existence of C2C social commerce on Facebook and other social …

In 2020, we investigated the quality of online meetings to find out whether various video and
audio degradations can affect end-users' perception and experience. We collected a total of …

Sažetak Although numerous studies investigated service quality in online environment, the
social network quality has been inadequately captured by previous empirical research …

Since the pandemic began, institutions have been implementing work/study-from-home.
They mostly use VoIP applications to do online meetings. This study is trying to discover …

SNS provider's biggest interest lies in enhancing user satisfaction through user request
analysis and developing services to induce continuous use of those devices. In particular …