Evaluating the human-computer interaction problems with ATM interfaces
ATMs are a type of equipment that uses a more managed method to provide customers with
financial services. Almost all government and non-government banks have ATMs, allowing …
financial services. Almost all government and non-government banks have ATMs, allowing …
Public system usability analysis for the valuation of cognitive burden and interface standardization: A case study of cross-ATM design
M Shafiq, M Ahmad, JG Choi - Journal of Organizational Computing …, 2017 - Taylor & Francis
Humans are unable to effectively handle machines that have poor interface and interaction
patterns. The Automated Teller Machine (ATM) is one of the machines that is most frequently …
patterns. The Automated Teller Machine (ATM) is one of the machines that is most frequently …
Applying Collaborative Tools for ATM Interface Design in a Remote Context
In a financial institution in Peru, a framework for ATM (Automated Teller Machine) interface
design based on UCD (User-Centered Design) is being implemented and utilized. This …
design based on UCD (User-Centered Design) is being implemented and utilized. This …
A user-centered framework for the design of usable ATM interfaces
Nowadays, the design of usable interfaces is a challenge for every software developer. Little
or no consideration of the user-centered design guidelines make systems difficult to use …
or no consideration of the user-centered design guidelines make systems difficult to use …
A systematic review of usability evaluation methods and tools for ATM interfaces
J Sahua, A Moquillaza - Design, User Experience, and Usability. Case …, 2020 - Springer
In this work, we present the results of a systematic review about methods for evaluate the
usability on ATM interfaces and tools utilized. Following a Systematic Review Process, a …
usability on ATM interfaces and tools utilized. Following a Systematic Review Process, a …
Development and validation of usability heuristics for evaluation of interfaces in ATMs
C Chanco, A Moquillaza, F Paz - … and Usability. Practice and Case Studies …, 2019 - Springer
ATM systems are part of the devices that have more managed approach and facilitate the
use of financial services for people. However, on occasions, displayed interfaces can be …
use of financial services for people. However, on occasions, displayed interfaces can be …
[PDF][PDF] Challenges in human-computer interaction design for mobile devices
KY Huang - Proceedings of the World Congress on Engineering …, 2009 - iaeng.org
Designs in human-computer interaction (HCI) aim to create interactive products that are
easy and enjoyable to use. However, owing to the multidisciplinary nature of HCI and the …
easy and enjoyable to use. However, owing to the multidisciplinary nature of HCI and the …
A new design of ATM interface for banking services in Thailand
N Cooharojananone, K Taohai… - 2010 10th IEEE/IPSJ …, 2010 - ieeexplore.ieee.org
A new design of ATM interface for banking services in Thailand with a new hierarchical
menu structure based on the seven most frequently used tasks is presented. A total, of 105 …
menu structure based on the seven most frequently used tasks is presented. A total, of 105 …
ATM Interface Using Culture Empowered Low Literate Users
The utilization of banking robotized automated teller machine (ATM) mechanical
advancements has huge significance and advantages in Pakistan, however unskilled and …
advancements has huge significance and advantages in Pakistan, however unskilled and …
Developing an ATM interface using user-centered design techniques
A Moquillaza, E Molina, E Noguera, L Enríquez… - … , User Experience, and …, 2017 - Springer
ATM interfaces nowadays present serious issues in usability and accessibility, frustrating
users' interaction and leading them to make operational mistakes. For this reason, we …
users' interaction and leading them to make operational mistakes. For this reason, we …