Industrial User Experience Index vs. Quality of Experience Models

T Hossfeld, A Seufert, F Loh… - IEEE …, 2022 - ieeexplore.ieee.org
Network operators have increased interest in understanding and quantifying the user
perceived quality of experience (QoE). Appropriate QoE models allow mapping of …

Techniques for measuring quality of experience

F Kuipers, R Kooij, D De Vleeschauwer… - Wired/Wireless Internet …, 2010 - Springer
Abstract Quality of Experience (QoE) relates to how users perceive the quality of an
application. To capture such a subjective measure, either by subjective tests or via objective …

Deriving QoE in systems: from fundamental relationships to a QoE-based Service-level Quality Index

T Hoßfeld, PE Heegaard, L Skorin-Kapov… - Quality and User …, 2020 - Springer
Abstract With Quality of Experience (QoE) research having made significant advances over
the years, service and network providers aim at user-centric evaluation of the services …

Statistical methods and models based on quality of experience distributions

M Seufert - Quality and User Experience, 2021 - Springer
Due to biased assumptions on the underlying ordinal rating scale in subjective Quality of
Experience (QoE) studies, Mean Opinion Score (MOS)-based evaluations provide results …

User measures of quality of experience: why being objective and quantitative is important

P Brooks, B Hestnes - IEEE network, 2010 - ieeexplore.ieee.org
This article develops the concept of quality of user experience by focusing on requirements
for its measurement and communication for use in industry. Whereas more typical work …

Enhancing Quality of Experience in Telecommunication Networks: A Review of Frameworks and Machine Learning Algorithms

PHS Panahi, AH Jalilvand, A Diyanat - arXiv preprint arXiv:2404.16787, 2024 - arxiv.org
The Internet service provider industry is currently experiencing intense competition as
companies strive to provide top-notch services to their customers. Providers are introducing …

QoE beyond the MOS: an in-depth look at QoE via better metrics and their relation to MOS

T Hoßfeld, PE Heegaard, M Varela, S Möller - Quality and User …, 2016 - Springer
Abstract While Quality of Experience (QoE) has advanced very significantly as a field in
recent years, the methods used for analyzing it have not always kept pace. When QoE is …

Towards evaluating type of service related Quality-of-Experience on mobile networks

C Tsiaras, A Sehgal, S Seeber, D Dönni… - 2014 7th IFIP …, 2014 - ieeexplore.ieee.org
Quality of Service (QoS) metrics have been traditionally used to evaluate the perceived
quality of services delivered by network operators. However, these metrics are not suitable …

Betas: Deriving quantiles from MOS-QoS relations of IQX models for QoE management

T Hoßfeld, M Fiedler… - 2017 IFIP/IEEE Symposium …, 2017 - ieeexplore.ieee.org
Most Quality of Experience (QoE) studies report only the mean opinion scores (MOS) and
existing models typically map Quality of Service (QoS) parameters to the MOS. However …

Poor, good enough or even better? bridging the gap between acceptability and qoe of mobile broadband data services

R Schatz, S Egger, A Platzer - 2011 IEEE International …, 2011 - ieeexplore.ieee.org
Due to the accelerating uptake of mobile broadband services, Quality of Experience (QoE)
assessment and optimization for wireless networks has become a topic of vital importance …