Information and communications technology (ICT) pervades most aspects of our lives and
changes everyday's practices in work and leisure time. When designing innovative ICTs, we …

EuroPARC is developing an integrated multi-media environment as an integral part of its
formal and informal working environment. From our initial experiences with this kind of …

If the tool you've always used is a hammer, you tend to address everything as if it were a nail
(Fig. 8.1). This chapter is about alternatives to “hammering style” for information systems …

The design of computer applications is not solely a matter of constructing something
technical. The constitution of the design situation as well as the situations of use have many …

CSCW is fundamentally an interdisciplinary research endeavour investigating the basic
nature of collaborative work with the aim of designing collaborative technologies. Yet, it is …

The field of CSCW research emerged with the development of distributed computing
systems and attempts to understand the socially organized ('collaborative'or 'cooperative') …

Publisher Summary This chapter examines the requirements for a computer-supported
cooperative work (CSCW). CSCW systems have generally failed to meet the requirements of …

We are starting to see a paradigm shift within the field of HCI. We are witnessing researchers
leaving the safety and security of their controlled, lab-based environments and moving their …

This paper examines design workshops as research practice: how workshops bind time and
participation in ways that privilege certain types of action and foreclose others. In five …

In their initial articulation of the direction of the CSCW field, scholars advanced an open-
ended agenda. This continuing commitment to open-ness to different contexts and …