Social media provides its users with uninterrupted access to information for a variety of
matters. On the one hand, social media helps people to express themselves freely and …

Social media comprises communication websites that facilitate relationship forming between
users from diverse backgrounds, resulting in a rich social structure. User generated content …

Social media is emerging as an essential media for communication both at the personal and
organisational level. The present paper applies a systematic literature review methodology …

Organisations are currently adopting opposite stances when it comes to allowing employees
to use social media at work, some entirely banning access to social media and others …

In just one decade, social media have revolutionized the life of many people and thus
attracted much attention, not only from industry, but also academia. To understand how …

Social media applications have been extensively used and adopted by individuals and
organisations in most aspects of daily life. Likewise, researchers have spent much effort in …

Social media is fundamentally changing the way people communicate, consume and
collaborate. It provides companies a new platform to interact with their customers. In …

In this article, the authors present the results from a structured review of the literature,
identifying and analyzing the most quoted and dominant definitions of social media (SM) …

Social media technologies have the potential to be helpful and harmful to employees. We
seek to move beyond this broad dichotomy by providing a concise review of current …

Purpose The purpose of this paper is to investigate the benefits of social media to enhance
knowledge exchange in the organizations. Moreover, the current qualitative inquiry …