Purpose In mobile banking (m-banking), understanding the factors contributing to customer
satisfaction is crucial for bank managers to design effective strategies for enhancing the …

Purpose: Providing high-quality e-banking services and trust is considered a basic strategy
for attracting and retaining customers with mobile banking that is less investigated …

Purpose–this report focus on this tends to present what is the relationship between mobile
banking service in the financial industry in China and customer satisfaction and how …

In the world of today's telecommunication and internet based digital business economy,
mobile banking is a milestone for banking sector. Like other developing countries, the …

Mobile phones have created a platform to expand commercial transactions in a very easy
manner and have created a wide array of business opportunities through the expansion of …

Mobile banking is one of the most promising technologies that has emerged in recent years
and could prove to have considerable value to both banks and customers. Thus, this study …

Banks have changed from paper-based banking solutions provider to the latest of the
technologies like mobile banking. Adoption of mobile-banking has received more attention …

This special issue of the International Journal of Bank Marketing focuses on mobile banking,
which has recently received a dramatic increase in attention among practitioners and …

This manuscript purports to assess the determinants of service quality and their implications
for continuance intention of usage of mobile banking. Our research model investigates the …

Mobile banking has achieved a great importance in Nepal's banking sector. Though majority
of Nepalese banks have recognized the importance of understanding customer psychology …