“Alexa, let's talk about my productivity”: The impact of digital assistants on work productivity

D Marikyan, S Papagiannidis, OF Rana… - Journal of Business …, 2022 - Elsevier
Digital assistants based on artificial intelligence (AI) have been increasingly used in contexts
beyond home-oriented services to support individuals in carrying out work-related tasks …

Siri, Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications

TM Brill, L Munoz, RJ Miller - The role of smart technologies in …, 2022 - taylorfrancis.com
Digital assistants (eg, Apple's Siri, Amazon's Alexa, Google's Google Assistant) are highly
complex and advanced artificial intelligence (AI) based technologies. Individuals can use …

Enabling organizational use of artificial intelligence: an employee perspective

A Dabbous, K Aoun Barakat… - Journal of Asia Business …, 2022 - emerald.com
Purpose As artificial intelligence (AI) has become increasingly popular and accessible, most
companies have recognized its far-reaching potential. However, despite numerous research …

Hello Alexa! Exploring effects of motivational factors and social presence on satisfaction with artificial intelligence‐enabled gadgets

C Shao, KH Kwon - Human Behavior and Emerging …, 2021 - Wiley Online Library
From requesting Alexa to set a reminder to asking Google Assistant to make a call, artificial
intelligence (AI)‐enabled voice assistants are quickly melding into our lives. This study aims …

Conversational commerce: entering the next stage of AI-powered digital assistants

J Balakrishnan, YK Dwivedi - Annals of Operations Research, 2024 - Springer
Digital assistant is a recent advancement benefited through data-driven innovation. Though
digital assistants have become an integral member of user conversations, but there is no …

A study of employee acceptance of artificial intelligence technology

Y Choi - European Journal of Management and Business …, 2021 - emerald.com
A study of employee acceptance of artificial intelligence technology | Emerald Insight Books
and journals Case studies Expert Briefings Open Access Publish with us Advanced search …

AI in the workplace: Examining the effects of ChatGPT on information support and knowledge acquisition

H Jo, DH Park - International Journal of Human–Computer …, 2023 - Taylor & Francis
The rapid development and widespread adoption of artificial intelligence (AI) systems like
ChatGPT in the workplace underscores the need for a comprehensive understanding of their …

Application and extension of the UTAUT2 model for determining behavioral intention factors in use of the artificial intelligence virtual assistants

M García de Blanes Sebastián… - Frontiers in …, 2022 - frontiersin.org
Virtual Assistants, also known as conversational artificial intelligence, are transforming the
reality around us. These virtual assistants have challenged our daily lives by assisting us in …

Hope, tolerance and empathy: employees' emotions when using an AI-enabled chatbot in a digitalised workplace

L Gkinko, A Elbanna - Information Technology & People, 2022 - emerald.com
Purpose Information Systems research on emotions in relation to using technology largely
holds essentialist assumptions about emotions, focuses on negative emotions and treats …

Adoption of AI-enabled tools in social development organizations in India: An extension of UTAUT model

R Jain, N Garg, SN Khera - Frontiers in Psychology, 2022 - frontiersin.org
Social development organizations increasingly employ artificial intelligence (AI)-enabled
tools to help team members collaborate effectively and efficiently. These tools are used in …