Effects of anthropomorphism and accountability on trust in human robot interaction

M Natarajan, M Gombolay - Proceedings of the 2020 ACM/IEEE …, 2020 - dl.acm.org
This paper examines how people's trust and dependence on robot teammates providing
decision support varies as a function of different attributes of the robot, such as perceived …

Measuring gains and losses in human-robot trust: Evidence for differentiable components of trust

D Ullman, BF Malle - 2019 14th ACM/IEEE International …, 2019 - ieeexplore.ieee.org
Human-robot trust is crucial to successful human-robot interaction. We conducted a study
with 798 participants distributed across 32 conditions using four dimensions of human-robot …

“I don't believe you”: Investigating the effects of robot trust violation and repair

SS Sebo, P Krishnamurthi… - 2019 14th ACM/IEEE …, 2019 - ieeexplore.ieee.org
When a robot breaks a person's trust by making a mistake or failing, continued interaction
will depend heavily on how the robot repairs the trust that was broken. Prior work in …

Robot capability and intention in trust-based decisions across tasks

Y Xie, IP Bodala, DC Ong, D Hsu… - 2019 14th ACM/IEEE …, 2019 - ieeexplore.ieee.org
In this paper, we present results from a human-subject study designed to explore two facets
of human mental models of robots-inferred capability and intention-and their relationship to …

Can you trust your trust measure?

M Chita-Tegmark, T Law, N Rabb… - Proceedings of the 2021 …, 2021 - dl.acm.org
Trust in human-robot interactions (HRI) is measured in two main ways: through subjective
questionnaires and through behavioral tasks. To optimize measurements of trust through …

Transparency in hri: Trust and decision making in the face of robot errors

B Nesset, DA Robb, J Lopes, H Hastie - Companion of the 2021 ACM …, 2021 - dl.acm.org
Robots are rapidly gaining acceptance in recent times, where the general public, industry
and researchers are starting to understand the utility of robots, for example for delivery to …

Do robot performance and behavioral style affect human trust? A multi-method approach

R van den Brule, R Dotsch, G Bijlstra… - International journal of …, 2014 - Springer
An important aspect of a robot's social behavior is to convey the right amount of
trustworthiness. Task performance has shown to be an important source for trustworthiness …

Robot errors in proximate HRI: how functionality framing affects perceived reliability and trust

A Washburn, A Adeleye, T An, LD Riek - ACM Transactions on Human …, 2020 - dl.acm.org
Advancements within human–robot interaction generate increasing opportunities for
proximate, goal-directed joint action (GDJA). However, robot errors are common and …

Exploring the differential effects of trust violations in human-human and human-robot interactions

GM Alarcon, AM Gibson, SA Jessup, A Capiola - Applied Ergonomics, 2021 - Elsevier
There is sparse research directly investigating the effects of trust manipulations in human-
human and human-robot interactions. Moreover, studies on human-human versus human …

The ripple effects of vulnerability: The effects of a robot's vulnerable behavior on trust in human-robot teams

S Strohkorb Sebo, M Traeger, M Jung… - Proceedings of the 2018 …, 2018 - dl.acm.org
Successful teams are characterized by high levels of trust between team members, allowing
the team to learn from mistakes, take risks, and entertain diverse ideas. We investigated a …