This paper examines the impact of innovation on the performance of US business service
firms. We distinguish between different levels of innovation (new-to-market and new-to-firm) …

This paper explores the two-way relationship between innovation and economic
performance in services using a longitudinal firm-level dataset which matches data from the …

This paper examines the innovation performance of 206 US business services firms. Results
suggest that external linkages, particularly with customers, suppliers and strategic alliances …

This article empirically explores the relationship between innovation and economic
performance in services at the firm level. The empirical analysis is based on a unique …

Despite the importance of service innovation, its effects have been given relatively little
explicit attention in the extant literature. Instead, researchers often implicitly assume that firm …

We analyze empirically the firm-level relationship between innovation and productivity in the
Chilean service sector using the manufacturing sector as a benchmark. We find that …

The purpose of this paper is to investigate whether innovation novelty has an impact on the
firms' performance in selected service industries. The principal interest in this paper lies in …

This paper explores the relationship between innovation performance (in terms of product
and process) and business performance (sales growth, market share and profitability) and …

This article empirically investigates if firms focusing on service innovation perform better
financially than firms not focusing on service innovation. Analysis of the financial …

This paper examines some major trends in. and results of. the burgeoning literature on
services innovation. It draws substantive conclusions, such as:• Services do innovate …