Artificial intelligence in local government services: Public perceptions from Australia and Hong Kong

T Yigitcanlar, RYM Li, PB Beeramoole, A Paz - Government Information …, 2023 - Elsevier
Despite the exponential growth in the popularity of artificial intelligence (AI), our knowledge
on the public perception of AI, especially in the context of local government services, is still …

[HTML][HTML] Drivers behind the public perception of artificial intelligence: insights from major Australian cities

T Yigitcanlar, K Degirmenci, T Inkinen - AI & society, 2022 - Springer
Artificial intelligence (AI) is not only disrupting industries and businesses, particularly the
ones have fallen behind the adoption, but also significantly impacting public life as well. This …

[HTML][HTML] Artificial intelligence in local governments: perceptions of city managers on prospects, constraints and choices

T Yigitcanlar, D Agdas, K Degirmenci - Ai & Society, 2023 - Springer
Highly sophisticated capabilities of artificial intelligence (AI) have skyrocketed its popularity
across many industry sectors globally. The public sector is one of these. Many cities around …

How do citizens perceive the use of Artificial Intelligence in public sector decisions?

T Haesevoets, B Verschuere, R Van Severen… - Government Information …, 2024 - Elsevier
Artificial Intelligence (AI) has become increasingly prevalent in almost every aspect of our
lives. At the same time, a debate about its applications, safety, and privacy is raging. In three …

[HTML][HTML] Implications of the use of artificial intelligence in public governance: A systematic literature review and a research agenda

A Zuiderwijk, YC Chen, F Salem - Government information quarterly, 2021 - Elsevier
To lay the foundation for the special issue that this research article introduces, we present 1)
a systematic review of existing literature on the implications of the use of Artificial …

Mapping the challenges of Artificial Intelligence in the public sector: Evidence from public healthcare

TQ Sun, R Medaglia - Government Information Quarterly, 2019 - Elsevier
The nascent adoption of Artificial Intelligence (AI) in the public sector is being assessed in
contradictory ways. But while there is increasing speculation about both its dangers and its …

How and where is artificial intelligence in the public sector going? A literature review and research agenda

WG De Sousa, ERP de Melo, PHDS Bermejo… - Government Information …, 2019 - Elsevier
To obtain benefits in the provision of public services, managers of public organizations have
considerably increased the adoption of artificial intelligence (AI) systems. However, research …

Factors influencing the use of artificial intelligence in government: Evidence from China

W Zhang, N Zuo, W He, S Li, L Yu - Technology in Society, 2021 - Elsevier
Some studies have discussed the potential and challenges related to the use of artificial
intelligence (AI) in government. However, there are few empirical studies that have …

Australian public understandings of artificial intelligence

N Selwyn, B Gallo Cordoba - Ai & Society, 2022 - Springer
In light of the growing need to pay attention to general public opinions and sentiments
toward AI, this paper examines the levels of understandings amongst the Australian public …

[HTML][HTML] Artificial intelligence in public services: When and why citizens accept its usage

TS Gesk, M Leyer - Government Information Quarterly, 2022 - Elsevier
Interest in implementing artificial intelligence (AI)–based software in the public sector is
growing. First implementations and research in individual public services have already been …