e-Government information systems: Evaluation-led design for public value and client trust

M Grimsley, A Meehan - European Journal of Information Systems, 2007 - Taylor & Francis
Abstract e-Government systems differ from commercial information systems (IS) in that they
frequently encompass strategic goals that go beyond efficiency, effectiveness and economy …

Evaluating e‐government: learning from the experiences of two UK local authorities

Z Irani, PED Love, T Elliman, S Jones… - Information Systems …, 2005 - Wiley Online Library
Part of the remit of public sector management includes planning and reflecting on capital
expenditure on new technology. With this in mind, the role that information systems play in …

Are UK citizens satisfied with e-government services? Identifying and testing antecedents of satisfaction

V Weerakkody, Z Irani, H Lee, N Hindi… - Information Systems …, 2016 - Taylor & Francis
Citizens' satisfaction is acknowledged as one of the most significant influences for e-
government adoption and diffusion. This study examines the impact of information quality …

Learning lessons from evaluating eGovernment: Reflective case experiences that support transformational government

Z Irani, PED Love, S Jones - The Journal of Strategic Information Systems, 2008 - Elsevier
Central Government strategy of e-inclusion is being manifested in the form of eGovernment.
Given that it is the public purse that funds such investments, there is increasingly attention …

Understanding net benefits: a citizen-based perspective on eGovernment success

M Scott, WH DeLone, W Golden - ICIS 2009 proceedings, 2009 - aisel.aisnet.org
Abstract eGovernment promises more efficient services and a more responsive government.
Despite substantial investment, increasing failure rates have prompted critics to argue that …

Measuring eGovernment success: a public value approach

M Scott, W DeLone, W Golden - European Journal of Information …, 2016 - Taylor & Francis
Measuring the success of eGovernment systems depends on how citizens perceive their
value. Our understanding of success has been hampered however by (i) the rapid …

[PDF][PDF] Assessing the Impact of E-government: A Study of Projects in India

SC Bhatnagar, N Singh - Information Technologies & International …, 2010 - itidjournal.org
In recent years, there has been extensive investment in e-government throughout the
developing world. Still, little is known about the impact of those investments, partly due to a …

The utilization of e‐government services: citizen trust, innovation and acceptance factors

L Carter, F Bélanger - Information systems journal, 2005 - Wiley Online Library
Electronic government, or e‐government, increases the convenience and accessibility of
government services and information to citizens. Despite the benefits of e‐government …

E-government: key success factors for value discovery and realisation

AM Chircu, DHD Lee - Electronic Government, an …, 2005 - inderscienceonline.com
As many public sector organisations are either planning for or implementing major e-
government projects, there is a growing need to understand how these projects can be …

A citizen‐centric framework for assessing e‐government effectiveness

A Sigwejo, S Pather - The Electronic Journal of Information …, 2016 - Wiley Online Library
In a quest to offer better services to both citizens and businesses throughout Africa, efforts to
adopt e‐government projects are gaining momentum. As a result of this, there is a need for …