S Chen, C Li, F Ji, W Zhou, H Chen - … on Web Search and Data Mining, 2019 - dl.acm.org
The users often have many product-related questions before they make a purchase decision in E-commerce. However, it is often time-consuming to examine each user review to identify …
In e-commerce portals, generating answers for product-related questions has become a crucial task. In this article, we focus on the task of product-aware answer generation, which …
Y Deng, W Zhang, W Lam - Proceedings of the 29th ACM International …, 2020 - dl.acm.org
Product-related question answering (QA) is an important but challenging task in E- Commerce. It leads to a great demand on automatic review-driven QA, which aims at …
Online Shopping has become a part of our daily routine, but it still cannot offer intuitive experience as store shopping. Nowadays, most e-commerce Websites offer a Question …
Q Yu, L Bing, Q Zhang, W Lam, L Si - arXiv preprint arXiv:1911.01556, 2019 - arxiv.org
Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information …
Y Du, X Jin, R Yan, J Yan - Information Sciences, 2023 - Elsevier
The reviews written by users in E-commerce platform have been fully exploited by product- related question answering systems, which ignore the product descriptions with valuable …
Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent …
Predicting the answer to a product-related question is an emerging field of research that recently attracted a lot of attention. Answering subjective and opinion-based questions is …
Product question answering (PQA) aims to automatically address customer questions to improve their online shopping experience. Current research mainly focuses on finding …