Product-aware answer generation in e-commerce question-answering

S Gao, Z Ren, Y Zhao, D Zhao, D Yin… - Proceedings of the Twelfth …, 2019 - dl.acm.org
In e-commerce portals, generating answers for product-related questions has become a
crucial task. In this paper, we propose the task of product-aware answer generation, which …

Driven answer generation for product-related questions in e-commerce

S Chen, C Li, F Ji, W Zhou, H Chen - … on Web Search and Data Mining, 2019 - dl.acm.org
The users often have many product-related questions before they make a purchase decision
in E-commerce. However, it is often time-consuming to examine each user review to identify …

Meaningful answer generation of e-commerce question-answering

S Gao, X Chen, Z Ren, D Zhao, R Yan - ACM Transactions on …, 2021 - dl.acm.org
In e-commerce portals, generating answers for product-related questions has become a
crucial task. In this article, we focus on the task of product-aware answer generation, which …

Opinion-aware answer generation for review-driven question answering in e-commerce

Y Deng, W Zhang, W Lam - Proceedings of the 29th ACM International …, 2020 - dl.acm.org
Product-related question answering (QA) is an important but challenging task in E-
Commerce. It leads to a great demand on automatic review-driven QA, which aims at …

Answer identification from product reviews for user questions by multi-task attentive networks

L Chen, Z Guan, W Zhao, W Zhao, X Wang… - Proceedings of the AAAI …, 2019 - aaai.org
Online Shopping has become a part of our daily routine, but it still cannot offer intuitive
experience as store shopping. Nowadays, most e-commerce Websites offer a Question …

based Question Generation with Adaptive Instance Transfer and Augmentation

Q Yu, L Bing, Q Zhang, W Lam, L Si - arXiv preprint arXiv:1911.01556, 2019 - arxiv.org
Online reviews provide rich information about products and service, while it remains
inefficient for potential consumers to exploit the reviews for fulfilling their specific information …

Sentiment enhanced answer generation and information fusing for product-related question answering

Y Du, X Jin, R Yan, J Yan - Information Sciences, 2023 - Elsevier
The reviews written by users in E-commerce platform have been fully exploited by product-
related question answering systems, which ignore the product descriptions with valuable …

Product question answering in e-commerce: A survey

Y Deng, W Zhang, Q Yu, W Lam - arXiv preprint arXiv:2302.08092, 2023 - arxiv.org
Product question answering (PQA), aiming to automatically provide instant responses to
customer's questions in E-Commerce platforms, has drawn increasing attention in recent …

Answering product-questions by utilizing questions from other contextually similar products

O Rozen, D Carmel, A Mejer, V Mirkis… - arXiv preprint arXiv …, 2021 - arxiv.org
Predicting the answer to a product-related question is an emerging field of research that
recently attracted a lot of attention. Answering subjective and opinion-based questions is …

semipqa: A study on product question answering over semi-structured data

X Shen, G Barlacchi, M Del Tredici… - Proceedings of the …, 2022 - aclanthology.org
Product question answering (PQA) aims to automatically address customer questions to
improve their online shopping experience. Current research mainly focuses on finding …