Purpose:-This study examines the “motives of customers” show E-loyalty in the direction of e-
banking facilities in Pakistan”. It also investigates the mediating part of E-satisfaction, and E …

The aim of this research is to investigate the influence of e-service quality and e-service
recovery on customer loyalty considering the E-satisfaction and E-trust as mediating …

The purpose of this study was to examine the relationship between the dimensions of E-
Banking service quality and customer satisfaction to determine which dimension can …

Customers'e-loyalty becomes critical to a company's survival and profitability with the recent
growth in e-commerce. Developed in this context, this paper aims to test the motives of e …

Abstract Banking and Information Technology (IT) can hardly be separated today. Banks are
in the forefront of using cutting-edge technology. The fundamentals of banking have …

Banking sector is the lubricating wheel of modern economy and E-banking is one of the
emerging trends of the banking industry which is not quite common yet in a developing …

This study aims at examining the impact of e-service quality on e-loyalty and the mediating
role of e-satisfaction in this relationship among Jordanian customers of internet banking. A …

In the globalization era, marketing opportunities are boundless for local or international
firms. Marketing is very challenging task and is changed with the passage of time and with …

BACKGROUND AND OBJECTIVES: This research targets at investigating and identifying
the factors affecting electronic loyalty (E-loyalty) of electronic banking services (E-banking …

Customer e-loyalty is an important issue in the very competitive environment of e-banking.
Different studies show that e-loyalty is influenced by e-satisfaction, e-trust and e-service …