The potential of alternatives to face-to-face consultation in general practice, and the impact on different patient groups: a mixed-methods case study
H Atherton, H Brant, S Ziebland, A Bikker… - Health Services and …, 2018 - ora.ox.ac.uk
Background There is international interest in the potential role of different forms of
communication technology to provide an alternative to face-to-face consultations in health …
communication technology to provide an alternative to face-to-face consultations in health …
Alternatives to the face-to-face consultation in general practice: focused ethnographic case study
H Atherton, H Brant, S Ziebland, A Bikker… - British Journal of …, 2018 - bjgp.org
Background NHS policy encourages general practices to introduce alternatives to the face-
to-face consultation, such as telephone, email, e-consultation systems, or internet video …
to-face consultation, such as telephone, email, e-consultation systems, or internet video …
What do we need to consider when planning, implementing and researching the use of alternatives to face-to-face consultations in primary healthcare?
H Atherton, S Ziebland - Digital health, 2016 - journals.sagepub.com
Objectives Communications technologies are variably utilised in healthcare. Policymakers
globally have espoused the potential benefits of alternatives to face-to-face consultations …
globally have espoused the potential benefits of alternatives to face-to-face consultations …
Using alternatives to face-to-face consultations: a survey of prevalence and attitudes in general practice
Background The ubiquitous use of communication technologies has led to an expectation
that a similar approach should extend to health care. Despite considerable rhetoric about …
that a similar approach should extend to health care. Despite considerable rhetoric about …
Telephone consultations for general practice: a systematic review
Background The use of information technology, including internet-and telephone-based
resources, is becoming an alternative and supporting method of providing many forms of …
resources, is becoming an alternative and supporting method of providing many forms of …
Non-face to face consultations and communications in primary care: the role and perspective of general practice managers in Scotland
L Hanna, C May, K Fairhurst - 2011 - dro.deakin.edu.au
Background Practice managers play an important role in the organisation and delivery of
primary care, including uptake and implementation of technologies. Little is currently known …
primary care, including uptake and implementation of technologies. Little is currently known …
Experiences with online consultation systems in primary care: case study of one early adopter site
M Casey, S Shaw, D Swinglehurst - British Journal of General Practice, 2017 - bjgp.org
Background There is a strong policy drive towards implementing alternatives to face-to-face
consultations in general practice to improve access, efficiency, and cost-effectiveness …
consultations in general practice to improve access, efficiency, and cost-effectiveness …
Comparison of face-to-face and telephone consultations in primary care: qualitative analysis
H Hewitt, J Gafaranga, B McKinstry - British Journal of General Practice, 2010 - bjgp.org
Background There is evidence that telephone consultations in general practice are typically
shorter than face-to-face consultations and that fewer problems are presented in them. Aim …
shorter than face-to-face consultations and that fewer problems are presented in them. Aim …
An exploration of the attitudes and views of general practitioners on the use of video consultations in a primary healthcare setting: a qualitative pilot study
RS Randhawa, JS Chandan, T Thomas… - Primary health care …, 2019 - cambridge.org
BackgroundIn 2014, in the United Kingdom, the government made a commitment to spend£
3.6 million on the introduction of Skype video calling consultations in general practice …
3.6 million on the introduction of Skype video calling consultations in general practice …
Comparing the content and quality of video, telephone, and face-to-face consultations: a non-randomised, quasi-experimental, exploratory study in UK primary care
V Hammersley, E Donaghy, R Parker… - British Journal of …, 2019 - bjgp.org
Background Growing demands on primary care services have led to policymakers
promoting video consultations (VCs) to replace routine face-to-face consultations (FTFCs) in …
promoting video consultations (VCs) to replace routine face-to-face consultations (FTFCs) in …