Artificial intelligence (AI) applications are expected to revolutionise the traditional marketing
space, tremendously changing business, and social life. Chatbots as one of these …

It has become clear that a chatbot is a valuable tool for providing instant, automated, and
highly accurate responses to user questions. Using AI chatbots as frontline go-betweens …

Making sophisticated software applications economically feasible does not necessarily
mean that user needs and demands are met in regard to chatbots (Bialkova,). Creating …

For a variety of reasons, artificial intelligent devices are becoming increasingly vital for
enterprises. One of the major characteristics that makes AI enhanced services ideal for use …

The factors hypothesised in the conceptual model on chatbot agency are tested in an
empirical study hereby. We have invited consumers who had used a chatbot at least once in …

Various types of AI systems are distinguished based on the algorithms deployed, the
technical features, and the devices integrated into different applications. The puzzling …

The rise of the customer service chatbot Technological advancements in AI are continuously
transforming the way companies operate, including how they interact with their customers …

Marketing tactics have changed in response to the growth of technology and its quick
conversion in order to accomplish consumers' requirements. Because of the rapid growth of …

This project has been carried out in the context of recent major developments in botics and
more widespread usage of virtual agents in personal and professional sphere. The general …

Chatbots bear a great potential to save efforts and costs in customer care through service
automation. Current results are however still at an early stage in functionality and not widely …