Not just numbers! Improving TTO performance by balancing the soft sides of the TQM
Not just numbers! Improving TTO performance by balancing the soft sides of the TQM | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …
Breaking through barriers to TQM effectiveness: Lack of commitment of upper-level management
This paper examines the importance of senior management commitment to successful
implementation of TQM initiatives. Subsumed under the general heading of senior …
implementation of TQM initiatives. Subsumed under the general heading of senior …
Total Quality Management practices and work-related outcomes: A case study of higher education institutions in Pakistan
Purpose The purpose of this paper is to explore the impact of Total Quality Management
(TQM) practices on the performance of employees working in higher education institutions …
(TQM) practices on the performance of employees working in higher education institutions …
Which TQM practices really matter: an empirical investigation
JR Grandzol, M Gershon - Quality Management Journal, 1997 - Taylor & Francis
Research leading toward a standard definition of TQM is reviewed here, making the case
that a clearer definition of TQM is emerging from the literature. This definition is necessary …
that a clearer definition of TQM is emerging from the literature. This definition is necessary …
TQM practices and its association with production workers
Purpose–The purpose of this paper is to investigate the multidimensionality of total quality
management (TQM) practices and its relationship with production workers' job satisfaction in …
management (TQM) practices and its relationship with production workers' job satisfaction in …
Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management: combining traditional and new views
Purpose This study investigates the effect of total quality management (TQM) on customer
satisfaction, personnel satisfaction and company reputation. Design/methodology/approach …
satisfaction, personnel satisfaction and company reputation. Design/methodology/approach …
The power of TQM: analysis of its effects on profitability, productivity and customer satisfaction
K Tanninen, K Puumalainen… - Total Quality …, 2010 - Taylor & Francis
This article analyses the effects of total quality management (TQM) in an organisational
context. In our analysis we study how the experience (or age or application time) of TQM and …
context. In our analysis we study how the experience (or age or application time) of TQM and …
Evaluation of Total Quality Management (TQM) in Greek Higher education Using advanced statistical methodologies
E Taraza, S Anastasiadou - ICERI2019 Proceedings, 2019 - library.iated.org
Purpose: Total Quality Management (TQM) is considered as a philosophy related to
continues improvement regarding organization performance. The transition of TQM from …
continues improvement regarding organization performance. The transition of TQM from …
Total quality management and performance: The role of organization support and co‐worker support
TA Joiner - International journal of quality & reliability management, 2007 - emerald.com
Purpose–The purpose of this paper is to explore the relationship between the extent of total
quality management (TQM) implementation and organization performance, and the …
quality management (TQM) implementation and organization performance, and the …
The impact of senior managers' commitment on the success of TQM programmes: An empirical study
WA Taylor, GH Wright - International Journal of manpower, 2003 - emerald.com
To date, little research has examined the role and impact of managers on the success of
total quality management (TQM) programmes. Evaluations of TQM initiatives have been …
total quality management (TQM) programmes. Evaluations of TQM initiatives have been …