Customer lifetime value (CLV) is an essential measure to determine the level of profitability
of a customer to a firm. Customer relationship management treats CLV as the most …

Operations research is the applied side of mathematics, and since its inception it has helped
to improve the performance of many systems that used its methods in its workflow, one of the …

A single deteriorating product's EOQ model has been examined in the literature, where it is
considered that the product deteriorate continuously but has a maximum lifespan. It has also …

The more competition among industry participants severe, the more companies try to retain
their customers and acquire new customers from their competitors. To gain competitive …

In reality, many businessmen often offer their products on delay or trade credit payments
scheme to boost sales and diminish inventory. Trade credit financing plays a vital role in …

In the past, companies changed their focus from product-oriented within marketing to
demand-oriented within quality improvement. Today, they emphasize customer service …

The purpose of this paper is to establish the application of neutrosophical theory as an
effective tool for the treatment of uncertainty in supply chain risk management, by creating a …

The more a marketing paradigm evolves, the more long-term relationship with customers
gains its importance. Nowadays most of corporations and firms in the world, including …

Valuing customers is a central issue for any commercial activity. The customer lifetime value
(CLV) is the discounted value of the future profits that this customer yields to the company. In …

This paper presents a thorough assessment and classi cation of di erent uncertain
environments used by researchers to analyze inventory management (IM) systems across …