The concept of learning factories fulfills current learning theoretical requirements in terms of
the situation, process orientation, as well as authenticity. Nevertheless, due to the high …

Understanding customer needs is key for fashion retailers to stay competitive and
innovative. Surprisingly, however, extant literature mainly explores customer needs in terms …

In the Industry 4.0 environment, the new manufacturing transformation of mass
customization for high-complexity and low-volume production is moving forward. Based on …

Reviews posted to social media are an effective source of information for helping quality
managers to improve product quality. However, because helpful quality-related reviews may …

As to a new smart factory model, the make-to-order (MTO) strategy challenges small and
medium-sized manufacturing enterprises. It enables quick response manufacturing (QRM) …

Purpose The study proposes an evaluation model that allows quantitative characterization of
the effects of service quality on consumer's satisfaction for online food delivery (OFD) …

Residential energy management (REM) systems facilitate the application of residential
demand response programs to manage the increasing demand of electricity in power …

Incentive-based demand response programs (IBDRPs) are voluntary programs that
encourage customers (CUs) to cut their electricity usage during peak periods, in return for …

Purpose–In previous studies, historical information of customer had been used for
determining customer lifetime value (CLV). The purpose of this paper is to modify CLV …

Customers commonly share opinions and experiences about products via the internet by
means of social media and networking sites. The generated textual data is often analysed by …