A system for aspect-based opinion mining of hotel reviews

I Perikos, K Kovas, F Grivokostopoulou… - … Conference on Web …, 2017 - scitepress.org
Online travel portals are becoming important parts for sharing travel information. User
generated content and information in user reviews is valuable to both travel companies and …

[PDF][PDF] Customer sentiment analysis in hotel reviews through natural language processing techniques

S Ounacer, D Mhamdi, S Ardchir, A Daif… - International Journal of …, 2023 - academia.edu
Customer reviews of products and services play a key role in the customers' decision to buy
a product or use a service. Customers' preferences and choices are influenced by the …

Identifying customer preferences about tourism products using an aspect-based opinion mining approach

E Marrese-Taylor, JD Velásquez… - Procedia Computer …, 2013 - Elsevier
In this study we extend Bing Liu's aspect-based opinion mining technique to apply it to the
tourism domain. Using this extension, we also offer an approach for considering a new …

Fuzzy aspect based opinion classification system for mining tourist reviews

M Afzaal, M Usman, ACM Fong, S Fong… - Advances in Fuzzy …, 2016 - Wiley Online Library
Due to the large amount of opinions available on the websites, tourists are often
overwhelmed with information and find it extremely difficult to use the available information …

Multiaspect‐based opinion classification model for tourist reviews

M Afzaal, M Usman, ACM Fong, S Fong - Expert Systems, 2019 - Wiley Online Library
Tourist reviews on social media websites reflect the tourist's opinions concerning various
aspects of a tourist place or service (eg,“comfortable room” and “terrible service” in hotel …

A novel deterministic approach for aspect-based opinion mining in tourism products reviews

E Marrese-Taylor, JD Velásquez… - Expert systems with …, 2014 - Elsevier
This work proposes an extension of Bing Liu's aspect-based opinion mining approach in
order to apply it to the tourism domain. The extension concerns with the fact that users refer …

A novel aspect based framework for tourism sector with improvised aspect and opinion mining algorithm

V Bhatnagar, M Goyal, MA Hussain - Research Anthology on …, 2022 - igi-global.com
With the growth of e-commerce web sites, the demand of writing reviews on these portals
have gained huge popularity. This huge data must be mined to analyze the opinion and for …

Mining interesting aspects of a product using aspect-based opinion mining from product reviews (research note)

K Srividya, K Mirayababu, A Mary Sowjanya - International Journal of …, 2017 - ije.ir
As the internet and its applications are growing, E-commerce has become one of its rapid
applications. Customers of E-commerce were provided with the opportunity to express their …

Aspect-based opinion extraction from customer reviews

AK Samha, Y Li, J Zhang - arXiv preprint arXiv:1404.1982, 2014 - arxiv.org
Text is the main method of communicating information in the digital age. Messages, blogs,
news articles, reviews, and opinionated information abound on the Internet. People …

Aspect-based opinion mining and recommendationsystem for restaurant reviews

V Suresh, S Roohi, M Eirinaki - Proceedings of the 8th ACM Conference …, 2014 - dl.acm.org
The success of a product/service in e-commerce largely depends on the user reviews. A
product/service that has a higher average review or rating usually gets picked against a …