Framing higher education quality from a business perspective: setting the conditions for value co-creation

M Cavallone, MV Ciasullo, J Douglas… - Studies in Higher …, 2021 - Taylor & Francis
Higher education institutions (HEIs) are complex entities interacting with a variety of
stakeholders. Scholars have widely discussed the approaches and models of value co …

A tale of two stakeholders: achieving excellence by merging quality expectations in Higher Education institutions

M Cavallone, MV Ciasullo, R Manna… - Studies in Higher …, 2022 - Taylor & Francis
ABSTRACT Higher Education Institutions (HEIs) interact with a multiplicity of stakeholders,
whose value expectations significantly affect their functioning. Students and academics …

Filling in the gaps in higher education quality: An analysis of Italian students' value expectations and perceptions

M Cavallone, R Manna, R Palumbo - International Journal of …, 2020 - emerald.com
Purpose It is not easy to grasp the concept of “value” in the higher education context. In fact,
different stakeholders generally hold diverging perspectives about the value generated by …

Towards a framework of students' co-creation behaviour in higher education institutions

D Magni, A Pezzi, D Vrontis - International Journal of …, 2020 - inderscienceonline.com
The aim of this paper is to identify a matrix framework of students' value co-creation in higher
education through the development of an innovative model that is able to understand the …

Co-creation in higher education: Towards a conceptual model

M Dollinger, J Lodge, H Coates - Journal of marketing for higher …, 2018 - Taylor & Francis
Students have begun to show interest in adopting active and participatory roles that allow
them to interact and work collaboratively with educators. One important aspect of students as …

Value co‐creation and university teaching quality: consequences for the European higher education area (EHEA)

M Díaz‐Méndez, E Gummesson - Journal of Service Management, 2012 - emerald.com
Purpose–The purpose of this paper is to investigate value co‐creation in assessing higher
education (HE) teaching quality by acknowledging the influence of all interacting parties …

Value co-creation styles in higher education and their consequences. The Case of Poland

K Dziewanowska - UC Berkeley CSHE, 2018 - escholarship.org
Effective education at the tertiary level is one of the key conditions for the development of
modern economies; it also has a substantial impact on social development. Nowadays …

[PDF][PDF] Value co-creation in University-Industry collaboration. An exploratory analysis in digital research projects

F Polese, MV Ciasullo, R Montera - Sinergie Italian Journal of …, 2021 - ojs.sijm.it
Purpose of the paper: The paper aims to investigate how academic and business actors co-
create value when collaborating in digital research projects. Methodology: Qualitative …

Applying service logic to education: The co-creation experience and value outcomes

AM Dean, M Griffin, A Kulczynski - Procedia-Social and Behavioral …, 2016 - Elsevier
This study applies concepts of service logic and value to the customer experience. Customer
experience is well recognised as a critical component of value but it is complex and may …

A service-dominant logic of co-creation in higher education: emerging topics and conceptualizations

MF Cruz, H Alves… - Journal of Marketing for …, 2022 - Taylor & Francis
This study aims to present a literature review on the phenomenon of higher education co-
creation, converging the marketing and management literature with the education literature …