The rapid adoption of service robots has altered employees' role boundaries and tasks.
Anthropomorphism plays a key role in understanding human responses to robots. However …

Abstract The use of Voice Assistance Systems based on Artificial Intelligence (VASAI)-such
as Siri, Alexa, and many others-is becoming more and more popular; however, studies on …

Because of the increased usage of service robots in the hospitality and tourism industries,
researchers and practitioners are interested in learning to facilitate interactions between …

Anthropomorphism has been recognized as a powerful marketing tool that imbues products
with life, enhancing the feeling of aliveness for consumers. Despite the popularity of …

Although the romantic tourism industry has evidenced sharp growth, only a few studies
investigated the factors that facilitate the traveling satisfaction of lovers who are in a …

While consumer acceptance of anthropomorphized robots has gained significant attention,
limited research has examined the effectiveness of anthropomorphizing robots from a social …

The rapid rise of multimodal AI anthropomorphic interaction assistants has subverted the
traditional human-computer interaction. Based on social cognitive theory, our study aims to …

Gender and anthropomorphism play a substantial role in how social robots are perceived. In
child-robot interaction, children's perception of the robot can be influenced by individual …

Government chatbots are naturally imparted the identity of civil service agents, because they
replace human civil servants in providing services on the frontline. However, little is known …

Artificial intelligence (AI) is an essential strategic element for many industries. Practitioners
are exploring ways to incorporate AI into their products, services, and processes, as it …