Beyond accreditation of academic programs, higher education institutions (HEIs) around the
world are interested in applying international quality-management standards to improve …

Quality accreditation in higher education institutions (HEIs) is currently a buzzword. The
need to maintain high-quality education standards is a critical requirement for HEIs to …

The quality of higher education institutions (HEIs) has often been a subject of concern by
relevant authorities around the world. For example, there have been reports about the …

This paper analyses the applicability of the ISO 9001 standard in higher education
institutions (HEIs). The ISO 9001standard, initially developed for application in industry, sets …

A number of environmental forces are driving change within and across countries and their
higher education. These changes have served to put the issue of quality management firmly …

Addresses the question of how ISO 9000, the international standard for quality management
systems, may best be applied to higher education. Begins with a concise but systematic …

Expanded and increasingly diversified systems of higher education are generally
differentiated vertically and/or horizontally. National quality management systems attempt to …

H igher education institutions are being challenged to be more responsive, effective, and
efficient in the same way American businesses have been challenged over the past two …

Quality assurance in higher education has become an endeavor of global proportions.
Leaders within institutions of higher education are required to make choices about what …

To ensure that students obtain an effective and appropriate education, quality assurance in
higher education is crucial. The primary concepts, structures, and procedures associated …