The study of digital financial services is not recent; however, since COVID-19, new attention
has been given to solutions that avoid face-to-face interactions. Accordingly, the number of …

Digital finance is a mode of financial innovation conducive to raising the level of urban
innovation. Using city-level panel data on 268 Chinese cities from 2011 to 2019, this paper …

The purpose of this paper is to examine the effectiveness of social media on the different
stages of consumers' cognitive stages through the Hierarchy of Effects (HOE) model for …

Although mobile payment services are unlikely to become obsolete, their market dominance
has been challenged following the intensified market competition. A research model is …

The rapid development of mobile payment has attracted many competitors and made
customer retention a crucial issue for mobile payment service providers. This study …

Drawing on the information system success model and perceived value theory, we develop
a research model to examine factors that may affect user satisfaction and loyalty of mobile …

This study examines a chain of impact of a mobile payment user experience on consumers'
emotions and, consequently, on continuance intention. The examined factors influencing …

Purpose The current body of empirical research regarding the impact of trust in the
cybersecurity commitment of institutions on digital payment usage has focused solely on a …

Unlike adoption intention, the post-adoption intention of mobile banking (m-banking)
services has not been extensively investigated. Most extant studies predicted usage …

This research makes an attempt to understand various factors that influence the adoption of
mobile applications. Within the context of the “Unified theory of acceptance and use of …