Advances in mobile financial services: a review of the literature and future research directions

AA Shaikh, H Alamoudi, M Alharthi… - International Journal of …, 2022 - emerald.com
Purpose Using the theory, construct, method, moderator (TCMM) format, this framework-
based review critically analyses the mobile financial services (MFSs) field through a detailed …

Managing digital transformation of smart cities through enterprise architecture–a review and research agenda

B Anthony Jnr - Enterprise Information Systems, 2021 - Taylor & Francis
The recent growth in digital technologies are enabling cities to undergo transformations for
streamlining smart services and offering new products. Digitization has changed the way …

[HTML][HTML] Has financial attitude impacted the trading activity of retail investors during the COVID-19 pandemic?

M Talwar, S Talwar, P Kaur, N Tripathy… - Journal of Retailing and …, 2021 - Elsevier
Financial attitude influences the financial behavior of retail investors. Although the extant
research has acknowledged and examined this relationship, the measures of financial …

[HTML][HTML] Why do people purchase from food delivery apps? A consumer value perspective

A Tandon, P Kaur, Y Bhatt, M Mäntymäki… - Journal of Retailing and …, 2021 - Elsevier
Consumers are increasingly using food delivery apps (FDAs) to facilitate convenient and
quick food delivery. Yet, the existing research offers a limited understanding of consumers' …

[HTML][HTML] Digital transformation of healthcare sector. What is impeding adoption and continued usage of technology-driven innovations by end-users?

S Iyanna, P Kaur, P Ractham, S Talwar… - Journal of Business …, 2022 - Elsevier
The digital transformation of businesses is no longer debatable, and the effects are visible in
all sectors. What is arguable, however, is why the transformation has not been seamless …

Impact of online convenience on mobile banking adoption intention: A moderated mediation approach

C Jebarajakirthy, A Shankar - Journal of Retailing and Consumer Services, 2021 - Elsevier
The purpose of this study to investigate the effect of online convenience dimensions on
mobile banking (m-banking) adoption intention using a comprehensive moderated …

Factors influencing the adoption postponement of mobile payment services in the hospitality sector during a pandemic

S Khanra, A Dhir, P Kaur, RP Joseph - Journal of Hospitality and Tourism …, 2021 - Elsevier
In the post-COVID-19 era, the hospitality sector may witness a wider use of mobile payment
services (MPS) not requiring physical contact. But consumers may postpone adoption of …

[HTML][HTML] Positive and negative word of mouth (WOM) are not necessarily opposites: A reappraisal using the dual factor theory

M Talwar, S Talwar, P Kaur, AKMN Islam… - Journal of Retailing and …, 2021 - Elsevier
Prior research has not systematically investigated the enablers and inhibitors in conjunction
to measure consumer behavior toward mobile wallets (m-wallets), focusing either on the …

Augmented reality filters on social media. Analyzing the drivers of playability based on uses and gratifications theory

S Ibáñez‐Sánchez, C Orus… - Psychology & …, 2022 - Wiley Online Library
The arrival of augmented reality (AR) on social networks in the form of filters is generating
new user experiences. Despite their potential as interactive marketing tools, previous …

Managing the effectiveness of e-commerce platforms in a pandemic

LTT Tran - Journal of Retailing and Consumer Services, 2021 - Elsevier
Given the severe impacts of the Covid-19 pandemic on business activities, this study
presents a systematic framework to examine the effect of the perceived effectiveness of e …