This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …

The study of digital financial services is not recent; however, since COVID-19, new attention
has been given to solutions that avoid face-to-face interactions. Accordingly, the number of …

The COVID-19 pandemic brought about an increase in online shopping because of
government-imposed restrictions and consumer anxiety over the potential health risk …

Business uncertainty due to the COVID-19 pandemic has brought financial and banking
industries under stress. This study examines brand loyalty (BL) in the Thai banking industry …

This study aims to understand the consumption values that positively influence the adoption
of mobile payment apps (MPAs). The theory of consumption values and two more constructs …

The purpose of this study is to examine the antecedents and outcomes of consumer
experience (CX) with mobile banking (m-banking) apps. To understand the linkage of CX …

Banking industries are blamed to be among the major factors that affect global climate
change both directly and indirectly. The green banking concept has emerged in the last …

The purpose of this paper is to contribute to the academic research in the management field,
by exploring banking strategies implemented during complex crises, with a focus on the …

This study aims to know what are the factors determining the adoption of M-Banking app
among customers in Cameroon. In other words, what are the factors that influence users in …

This study aims to explore the impact of the implementation of artificial intelligence (AI) in the
healthcare sector on overall human resource (HR) practices and organizational …