This article provides a systematic review of existing research related to the implementation
of IT Service Management (ITSM) and the Information Technology Infrastructure Library …

Incorporating accountability mechanisms in online services requires effective trust
management and immutable, traceable source of truth for transaction evidence. The …

Executives around the globe are investigating the benefits that cloud computing can deliver
above and beyond cost savings. What is its contribution to competiveness-through improved …

IT Governance (ITG) is crucial due to its significant impact on enabling innovation and
enhancing firm performance. Hence, in the last decade ITG has become important in both …

Перед вами практическое руководство по проектированию бизнес-процессов. В книге
подробно описываются инновационные методы и программные инструменты …

Background and Purpose: In this paper, we aim to propose a guideline for further research
towards development of an adaptive strategic IT governance (ITG) model for small and …

Information technology (IT) can have a direct and indirect impact on business performance.
New technologies change the risks at the strategic and governing levels of an enterprise. In …

There are several best practice based frameworks that detail effective arrangements for the
internal structure of an IT organization. Although it is reasonable that there is a correlation …

Purpose–Many thought leaders are promoting information technology (IT) governance and
its supporting practices as an approach to improve business/IT alignment. This paper aims …

Abstract Information technology governance (ITG) has been identified as an organizational
ability of great importance for IT strategic alignment and the delivery of business though IT …